Operations Supervisor

Lanes Group Plc; Washington; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading drainage solutions provider in Washington is seeking an experienced Operations Supervisor to ensure efficient operations of field engineers. Responsibilities include coordination of engineering activities, Health & Safety audits, and team support. Ideal candidates will have drainage experience, strong leadership skills, and a full UK driving licence. This role offers a professional development opportunity within a supportive environment.

Benefits

21 days holiday

Life Assurance

Auto enrolment pension scheme

Free onsite parking

Friendly working environment

Qualifications

• Previous experience in drainage or utilities is preferred.
• Strong leadership skills to manage a team of engineers.
• A full UK driving licence is required.

Responsibilities

• Assist with planning and coordination of engineering team's activities.
• Provide customer interaction and answer queries.
• Perform Health & Safety audits to ensure compliance.

Skills

Leadership skills

Problem-solving

Effective scheduling

Job description

We are currently seeking an experienced Operations Supervisor to join our team in Washington. In this role, you will play a key part in ensuring the efficient and safe operations of our field-based engineers. Your responsibilities will include assisting with the planning and coordination of engineering activities, performing site Health & Safety audits, ensuring the team is properly equipped, and maintaining a professional and safe working environment. This is an exciting opportunity for someone with drainage experience or a supervisory background, who is looking to develop their career further. The role will involve both field and office-based tasks, ensuring that operations run smoothly, while also being part of the operational team when needed.

Key Responsibilities

• Assist with planning and coordinating the activities of the engineering team to ensure tasks are completed on time and to the required standard.
• Be the first point of contact for the operatives and support them with problem solving for any drainage related issues.
• Customer/Client interaction – providing timescales and being a contact to answer any questions or queries they may have.
• Perform Health & Safety audits on-site and ensure compliance with safety protocols.
• Ensure that the team has the necessary equipment, information, and resources to complete work efficiently and safely.
• Assist in managing the company's vehicles and plant within the depot, ensuring they are properly calibrated, serviced, and maintained.
• Maintain the fleet and equipment in a condition that reflects the company's professional image and commitment to Health & Safety.
• Oversee the efficient scheduling of work to maximize productivity and asset usage.

Qualifications & Requirements

• Previous experience in drainage or utilities is preferred, but not essential.
• Strong leadership skills, with the ability to manage and motivate a team of field-based engineers.
• A full UK driving licence is required.
• Ability to schedule and prioritise tasks effectively to optimise workflow and asset usage.

The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services. We play a vital role in always maintaining the seamless operations of the nation's water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK's largest end-to-end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.

Benefits

• 21 days holiday
• Life Assurance
• Auto enrolment pension scheme
• Free onsite parking
• Friendly working environment

This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography, increasing our overall capability, assets and offering to our customers.