Operations Supervisor

Age UK Plymouth; Plymouth; On-site; GBP 16,000; Full time

Job summary

A local charity organization in Plymouth is seeking an Operations Supervisor to oversee daily site operations. Responsibilities include managing staff, ensuring compliance with health and safety regulations, and improving service standards. The ideal candidate will have substantial operational experience and strong organizational skills. This permanent part-time position offers competitive pay and opportunities for professional growth.

Benefits

5.6 weeks annual leave

Company sick pay after probation

Employee Assistance Programme

Wellbeing courses

Social events

Qualifications

• Proven experience in an operational, facilities, or supervisory role.
• Strong organisational and multitasking skills with excellent attention to detail.
• A proactive, solution-focused attitude and ability to work independently.
• Confident communicator who works well with staff and contractors.
• Basic knowledge of Health & Safety and compliance procedures.

Responsibilities

• Oversee daily delivery of site operations and services.
• Support and supervise operations staff, ensuring proper resourcing.
• Conduct regular site checks for compliance with regulations.
• Liaise with contractors and manage maintenance schedules.
• Monitor standards and implement necessary improvements.

Skills

Operational experience

Organisational skills

Multitasking

Attention to detail

Communication skills

Health & Safety knowledge

Job description

About the Role

As Operations Supervisor, you’ll work closely with the Director of Operations to coordinate and oversee a wide range of site-based services. You’ll be the go-to person for maintenance issues, supplier coordination, team support, and health & safety – keeping things running behind the scenes so others can deliver frontline support.

Key Responsibilities

• Oversee the daily delivery of site operations across housekeeping, maintenance, and general facilities.
• Support and supervise operations staff, ensuring teams are equipped, trained, and resourced.
• Carry out regular site checks and ensure compliance with Health & Safety and Fire Safety regulations.
• Act as a liaison for contractors and service providers, managing maintenance schedules and service level agreements.
• Monitor and maintain standards across operational areas, identifying and implementing improvements.
• Manage stock control, procurement, and departmental budgets in line with internal processes.
• Assist in producing monthly reporting data and performance updates.

About You

What We’re Looking For

• Proven experience in an operational, facilities, or supervisory role.
• Strong organisational and multitasking skills with excellent attention to detail.
• A proactive, solution-focused attitude and the ability to work independently.
• Confident communicator who can work well with staff, volunteers, and external contractors.
• Basic knowledge of Health & Safety, Fire Safety, and compliance procedures (training can be provided).
• Practical skills or background in site maintenance, caretaking, or logistics would be an advantage.
• A commitment to maintaining high standards and supporting a safe, inclusive workplace.

Why Join Us at Age UK Plymouth?

• Be part of a respected local charity with over 80 years of community impact.
• Join a supportive and collaborative working environment.
• Make a tangible difference every day, helping to create safe and welcoming spaces for older people and staff.
• Opportunities for ongoing training and development.
• No evening or late-night shifts.

Benefits

• On top of the 5.6 weeks annual leave with Age UK Plymouth your annual leave will also increase by an additional day with each year of service for the 1st 5 years.
• Company sick pay is available after successful completion of the probationary period.
• We have an Employee Assistance Programme with Bupa.
• Wellbeing courses.
• Social events.

Location

Age UK Plymouth – Multiple Sites (Mount Gould & The William and Patricia Venton Centre)

Hours

Three days a week (22.5 hours per week)

Salary

£15,330.51 per annum

Contract

Permanent

Closing Date

07/11/2025

Interview Date

12/11/2025

To apply

To apply, please submit a CV & cover letter. Please visit the Age UK Plymouth website for further information https://www.ageuk.org.uk/plymouth/get-involved/work-for-us/