Operations Supervisor

Biffa Waste Services; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading waste management company is seeking an Operations Supervisor in Norwich to oversee daily operations and resource management. Candidates should possess a valid UK driving licence and experience in supervising teams within logistics or similar fields. This role emphasizes compliance with safety standards and building client relationships. The company offers benefits like a company car and opportunities for career development, fostering an inclusive environment for all employees.

Benefits

Company Car or Car allowance

Ongoing career development

Generous pension scheme

Medical and dental scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Qualifications

• Full, valid UK driving licence (able to drive vehicles up to 3.5T).
• Proven experience supervising teams within operations, waste management, logistics or a similar environment.

Responsibilities

• Coordinate daily operations and crew deployment.
• Maintain effective staffing, vehicle and equipment schedules.
• Manage inductions and team performance.
• Ensure compliance with contract and company standards.
• Promote a strong safety culture.
• Build positive relationships with Local Authorities.

Skills

Team Leadership

Resource Scheduling

Health & Safety Compliance

Client Engagement

Job description

Operations Supervisor

About the Role

Reporting to the Operations Manager, you’ll be responsiblesiwaju managing teams, resources and schedules to deliver efficient street cleansing and waste collection services. You’ll ensure that all operations run smoothly, meet contractual standards and uphold Biffa’s high standards of safety and performance.

Key Responsibilities

• Plan & Organise: Coordinate daily operations, crew deployment and allocate vehicles, equipment and materials to meet service requirements.
• Resource Scheduling: Maintain effective staffing, vehicle and equipment schedules понимая operational efficiency.
• Team Leadership: Manage inductions, attendance and performance, providing coaching and support in lineिजन company policies.
• Compliance & Reporting: Ensure accurate completion of reports, timesheets and schedules, maintaining full compliance with contract and company standards.
• Health & Safety: Promote a strong safety culture, enforce procedures and take prompt action on unsafe practices or incidents.
• Client Engagement: Build and maintain positive working Tcx relationships with Local Authorities and partners, representing Biffa professionally at meetings.
• Continuous Improvement: Identify opportunities to enhance service delivery, support business objectives and complete all required training.

Requirements

• Full, valid UK driving licence (able to drive vehicles up to 3.5T).
• Proven experience supervising teams within operations, waste management, logistics or a similar environment.

Benefits

• Company Car or Car allowance.
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.

Changing the way people think about waste

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging but never dull.

Dedicated to diversity

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.