Operations Supervisor

dnata; Hounslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global catering service at Heathrow Airport is seeking a Department Supervisor to oversee production areas and ensure operational excellence. The ideal candidate will be an effective leader, able to motivate teams and maintain high standards in a fast-paced environment. The role involves managing workflows, building client relationships, and fostering team development. Competitive salary and career opportunities available.

Benefits

Competitive salary

Free meals and drinks

Simply Health Cash Plan

Cycle to Work Scheme

Pension scheme and life cover

Career opportunities

Qualifications

• Self-starter with attention to detail and methodical mindset.
• Passionate about team development and operational excellence.
• Calm under pressure in a shift-based environment.

Responsibilities

• Oversee key production areas such as DLC & Wash department.
• Ensure efficient workflows and quality standards.
• Lead and inspire team daily.

Skills

Leadership skills

Attention to detail

Team development

Operational excellence

Job description

Overview

Supervisor Opportunity at Heathrow Airport – Join a Global Leader in Inflight Catering!

Are you a natural leader ready to take charge in a fast-paced, high-impact environment? Do you thrive on motivating teams and delivering excellence? If so, dnata Catering UK—the world’s largest inflight caterer—is offering you the chance to step into a pivotal role at our Heathrow Airport facility.

What You’ll Be Doing

As a Department Supervisor, you’ll be at the heart of our operations:

• Oversee key production areas such as our DLC & Wash department.
• Ensure smooth, efficient workflows that meet tight schedules and uphold our 5-star quality standards
• Lead, coach, and inspire your team to deliver exceptional results every day
• Maintain compliance with legislation, customer expectations, and company policies
• Build strong relationships with clients and swiftly resolve any operational issues

What We’re Looking For

You’re:

• A self-starter with a sharp eye for detail and a methodical mindset
• Passionate about team development and operational excellence
• Calm under pressure and confident in a dynamic, shift-based environment
• Committed to delivering world-class service—every time

What’s In It for You?

• Competitive salary
• Free meals and drinks on site—stay fueled while you lead!
• Simply Health Cash Plan: dental, optical & treatment cover
• Cycle to Work Scheme
• Pension scheme & life cover
• Real career opportunities with a global brand that values your growth

Shifts

Mixed shifts available—including weekends. Flexibility is key, and your leadership will shine across all hours.