Operations Supervisor

FedEx; Dartford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global logistics company in Dartford is seeking an Operations Supervisor to oversee a team of operatives and drivers. In this full-time position, you will ensure efficient operations, promote a positive team atmosphere, and meet service targets. Ideal candidates will have experience in freight processing environments and possess strong communication skills. We offer a competitive compensation package and opportunities for personal development. Join us to contribute to a diverse workplace dedicated to delivering outstanding customer experiences.

Benefits

Attractive compensation package

Training and development opportunities

Employee Assistance Program

Reduced-rate shipping for employees

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Ability to manage own and teams time effectively with attention to detail.
• Energetic and enthusiastic personality.
• Strong customer focus and good communication skills.

Responsibilities

• Supervising a team of operatives and drivers.
• Ensuring all team members are motivated and treated fairly.
• Planning actions to achieve service level targets.
• Educating team on business goals and service objectives.
• Ensuring safe and compliant working practices.

Skills

Managing a shift

Attention to detail

Customer focus

Communication skills

Energy and enthusiasm

Job description

Overview

GBR FedEx Express UK Limited

Address: Unit 1 Northern Gateway Distribution Centre

Scheduled Weekly Hours: 37.5

Worker Type: Regular

Posting Start Date: 7-Nov-2025

Posting Close Date: 20-Nov-2025

Job Family: FXE-EU: Operations Supervisor (ID)

Position Summary

We have an exciting opportunity for you to join our team as an Operations Supervisor.

Who we are

FedEx is the largest express transportation company in the world connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone\'s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530000 team members strong we are as diverse as the world we serve. We love what we do and we do it well. Our reach is big and so are our dreams. Join us and lets write our next chapter together.

Working hours

37.5 per week

Responsibilities

• Supervising a team of operatives and drivers
• Making sure all team members are motivated and treated fairly and consistently
• Planning and taking action to achieve service levels targets
• Educating your team on business goals and service objectives
• Making sure your team follows safe secure and operationally compliant working practices during the shift

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable
• Ability to manage own and teams time effectively with attention to detail
• Be energetic and enthusiastic
• Have a strong customer focus
• Have good communication skills

What we offer

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities

FedEx is one of the world\'s most admired companies and trusted brands year after year.

Bring your ideas individuality and dreams to our global community. Feel good about where you work. Choose your career path - we\'re ready to invest in your development. Join FedEx.

Diversity & Inclusion is more than the workplace. It\'s the cultures we celebrate the dreams we inspire and creating a global community where everyone is accepted. At FedEx diversity and inclusion happens because we do it together.

FedEx in the UK is Disability Confident Committed.

FedEx was built on a philosophy that puts people first. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company

FedEx Express is one of the world\'s largest express transportation companies and has consistently been selected as one of the top 10 World\'s Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision policy or activity. FedEx takes care of our people; they in turn deliver the impeccable service demanded by our customers who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle and return these profits back into the business and invest back in our people.

Our success in the industry is attributed to our people. Through our P-S-P philosophy we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being and value their contributions to the company.

Our Culture

Our culture is important for many reasons and we intentionally bring it to life through our behaviors actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems infrastructure and processes our culture makes us unique and is often a differentiating factor as we compete and grow in todays global marketplace.

Required Experience

Manager

Key Skills

Airside Operations, Cathodic, Marketing & Sales, General Services, Advocacy, Infrastructure Development

Employment Type

Full-Time

Experience

years

Vacancy

1