Operations Scheduler & Client Liaison

Liberty; Bridgwater; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading service management company in Bridgwater is seeking a skilled individual to manage scheduling and client relationships. Responsibilities include prioritising tasks, ensuring regulatory compliance, and maintaining high levels of service delivery. Ideal candidates will possess excellent communication skills and relevant scheduling experience. This position offers a competitive benefits package, including a pension scheme and mental health support.

Benefits

Pension scheme

Annual leave including Bank Holidays

Cycle to Work scheme

Health insurance benefits

Mental health support

Discounted gym membership

Qualifications

• Experience in managing customer and client relationships.
• Proven ability to handle calls and schedule various works.
• Ability to update and log regulatory information in real time.

Responsibilities

• Prioritise and schedule backfill and reinstatement tasks.
• Manage contract requirements for a range of jobs.
• Ensure all regulatory information is updated and logged.

Skills

Excellent communication skills

Strong analytical skills

Ability to work independently

Call handling / scheduling experience

Ability to operate a computerised database system

Good knowledge of office working systems

Education

Good level of education

Job description

A leading service management company in Bridgwater is seeking a skilled individual to manage scheduling and client relationships. Responsibilities include prioritising tasks, ensuring regulatory compliance, and maintaining high levels of service delivery. Ideal candidates will possess excellent communication skills and relevant scheduling experience. This position offers a competitive benefits package, including a pension scheme and mental health support.