Operations Resource Assistant

Wabtec; East Staffordshire; On-site; GBP 24,000 - 30,000; Full time

Job summary

Wabtec UK in Burton upon Trent is seeking an Operations Resource Assistant to support the Resource Manager with staffing across the operation, ensuring timely escalation and deployment. The role focuses on training planning, compliance, and accurate data in systems.

You will cooperate with Production Managers, HR, and the Competence team; maintain records, conduct RTW interviews, and liaise with agencies to manage staffing needs.

Qualifications

• Previous administrative experience (preferably within an operations environment)
• Basic understanding of HR Management of staff
• Excellent IT Skills proficient in Microsoft Office
• Experience in Excel Wraps, Workday and Time & Attendance software (preferred)

Responsibilities

• Develop training plans with Production Managers and hold regular meetings to ensure compliance.
• Coordinate external training with the Competency team to meet competency requirements.
• Maintain accurate, auditable training records with the Competence department.
• Conduct return-to-work interviews as required.
• Ensure Tensor data is accurate and up to date.
• Work with HR to action permanent changes in Workday.
• Monitor attendance issues, including absence irregularities and lateness; liaise with HR and conduct necessary meetings such as RTW, investigations, and initial performance management.
• Liaise with recruitment agencies to manage staffing needs, including PO requests, pre-employment processes, and leavers.
• Support Operations and Production Managers with ad-hoc projects related to SLAs and KPIs.
• Assist the Resource Manager in ensuring Production Managers and Team Leaders maintain optimal staffing levels.

Skills

Administrative experience

HR understanding

Microsoft Office

Time & Attendance

Workday

Tools

Workday

Time & Attendance software

Excel

Job description

Job Description

Who will you be working with?

We are seeking an Operations Resource Assistant to join our team at Wabtec UK based in Burton on Trent we support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains.

Role: Operations Resource Assistant

Salary: £Competitive

Address: Burton Upon Trent

Location: On-site

Hours: Monday to Thursday, 08:00am to 16:30pm, and Friday 08:00am to 13:00pm

Contract Type: Permanent, Full-Time

How will you make a difference?

You will be responsible be supporting the Resource Manager to ensuring consistent staff management, timely escalation, and effective deployment of staffing across the operation.

What will your typical day look like?

• Develop training plans with Production Managers and hold regular meetings to ensure compliance.


• Coordinate external training with the Competency team to meet competency requirements.


• Maintain accurate, auditable training records with the Competence department.


• Conduct return‑to‑work interviews as required.


• Ensure Tensor data is accurate and up to date.


• Work with HR to action permanent changes in Workday.


• Monitor attendance issues, including absence irregularities and lateness; liaise with HR and conduct necessary meetings such as RTW, investigations, and initial performance management.


• Liaise with recruitment agencies to manage staffing needs, including PO requests, pre‑employment processes, and leavers.


• Support Operations and Production Managers with ad‑hoc projects related to SLAs and KPIs.


• Assist the Resource Manager in ensuring Production Managers and Team Leaders maintain optimal staffing levels.

What do we want to know about you?

• Previous administrative experience (preferably within an operations environment)


• Basic understanding of HR Management of staff


• Excellent IT Skills proficient in Microsoft Office


• Experience in Excel Wraps, Workday and Time & Attendance software (preferred)

If you don’t have all the above criteria don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.

Legal authorisation to work in the UK is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.