Operations Planner - Service Delivery & Compliance

Daniel Owen Ltd; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading maintenance and service provider in Greater London is seeking a skilled professional to oversee planning and coordination of daily workflows. This role involves managing job processes, maintaining compliance records, and addressing service delivery queries. The ideal candidate should have experience in planning within maintenance environments and possess strong customer service skills. This position is full-time and will promote a safe working environment through effective management and feedback.

Qualifications

• Experience in planning within a repairs, maintenance, or cyclical environment preferred.
• Understanding of health and safety legislation preferred.
• Strong customer service and stakeholder engagement abilities.

Responsibilities

• Plan and coordinate daily workloads for operatives.
• Manage job workflows and maintain records.
• Act as a first point of contact for service delivery enquiries.

Skills

Planning

Organisational skills

Customer service

Problem-solving

Tools

Microsoft Office

Accuserv

Job description

A leading maintenance and service provider in Greater London is seeking a skilled professional to oversee planning and coordination of daily workflows. This role involves managing job processes, maintaining compliance records, and addressing service delivery queries. The ideal candidate should have experience in planning within maintenance environments and possess strong customer service skills. This position is full-time and will promote a safe working environment through effective management and feedback.