Operations Manager, Trust & Fiduciary (relocate to Gibraltar)

The Trust; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services organization is seeking an Operations Manager to oversee operational aspects in Gibraltar. This role requires substantial experience in the financial services sector, particularly in Trust & Corporate Services. The successful candidate will enjoy autonomy while leading teams and driving operational strategy. This position offers an excellent salary, performance bonus, and genuine career advancement opportunities.

Benefits

Excellent salary package

Performance Bonus

Private medical and other attractive fringe benefits

Low income tax

Warm Mediterranean climate

Qualifications

• 5+ years of relevant operation experience in financial services.
• Prior experience in Trust & Corporate Services.
• Commercially and operationally focused.

Responsibilities

• Lead and inspire teams across operations and administration.
• Champion continuous improvement and high performance culture.
• Shape operational strategy ensuring processes meet demand.

Skills

Leadership in operations

Continuous improvement

Client satisfaction

Job description

Operations Manager, Trust & Fiduciary (relocate to Gibraltar)

Location: London, Greater London, UK, EC2V 8

Application Deadline: 2025-12-13

Job Description: A leading financial services organisation, focused in the trust, corporate services and legal space in Gibraltar is looking to add an experienced Operations Manager. The role will work closely with the Senior Leadership and take operational oversight of their four key services lines.

It's a fascinating role where the successful candidate will enjoy real autonomy, and be tasked with helping the business continue to grow and modernize to suit the ever-changing professional and regulatory landscape.

The successful candidate will:

• Lead and inspire teams across operations, administration, and client service.
• Champion continuous improvement, embedding a culture of adaptability and high performance.
• Balance efficiency with compliance, making sure processes are robust, scalable, and aligned with regulatory standards.
• Maximise client satisfaction, delivering proactive service that adds measurable value.
• Shape operational strategy, ensuring people, processes, and technology work in harmony to meet demand.
• Drive commercial outcomes, identifying opportunities to optimise revenue while maintaining strong governance.

What do you need to have to be considered?

• 5+ years of relevant operation experience.
• Financial Services experience is essential and the firm is ideally looking for those with prior Trust & Corporate Services experience.
• Commercially and operationally focused with comfort dealing directly with clients & external stakeholders.
• Experience in areas such as risk management, compliance, operational & corporate strategy, process management & improvement and change management.
• The role requires applicants to be based in Gibraltar.

What is on offer?

• Excellent salary package.
• Performance Bonus.
• Genuine career progression - there is no Head of Operations ahead of the successful candidate, and the firm wants this role to grow into that position in time.
• Company culture - very positive and they hold a well-deserved reputation as an excellent place to work globally.
• Private medical and other attractive fringe benefits.
• Low income tax - considerably lower than the UK and Europe.
• Warm, Mediterranean climate.
• Safe with a high quality of life.