Operations Manager - Short-Term Let Ops (Remote)

Pass Ltd; York and North Yorkshire; Remote; GBP 30,000 - 32,000; Full time

Job summary

A leading short-let management company in the United Kingdom is seeking an Operations Manager to oversee service delivery for properties. The role involves managing schedules, ensuring guest satisfaction, and maintaining compliance with quality standards. Ideal candidates will have experience in operations or hospitality management and possess strong organisational and problem-solving skills. This position offers a competitive salary and the opportunity to work in a dynamic environment.

Benefits

22 days of holiday plus an extra day off for your birthday.

Pension scheme with matching contributions.

Enhanced maternity pay.

Bonus scheme available after probation.

Qualifications

• Proven experience in an Operations or Hospitality Management role.
• Exceptional organisational and time-management skills.
• Strong problem-solving abilities.
• Experience managing third-party contractors or suppliers.
• Excellent communication skills, both written and verbal.
• Tech-savvy and comfortable using various software platforms.

Responsibilities

• Manage cleaning and maintenance schedules for properties.
• Oversee operational coverage and guest requests.
• Implement quality standards and compliance measures.
• Support new property operational setups.
• Act as the primary point of escalation for operational issues.

Skills

Organisational skills

Problem-solving abilities

Communication skills

Technical proficiency

Job description

A leading short-let management company in the United Kingdom is seeking an Operations Manager to oversee service delivery for properties. The role involves managing schedules, ensuring guest satisfaction, and maintaining compliance with quality standards. Ideal candidates will have experience in operations or hospitality management and possess strong organisational and problem-solving skills. This position offers a competitive salary and the opportunity to work in a dynamic environment.