Operations Manager / Senior Corporate Service Contract Manager

AWD online; City Of London; Hybrid; GBP 45,000; Full time

Job summary

A leading service management company seeks an Operations Manager to oversee high-profile service contracts. You will lead driver operations and ensure exceptional client-focussed results. The ideal candidate will have proven experience in managing complex operations, strong communication skills, and a background in compliance. This full-time, hybrid role offers a salary of £45,000 plus benefits, including a company car.

Benefits

Company car

Hybrid working

Additional benefits

Qualifications

• Proven experience of managing complex service or operations contracts.
• Strong communication skills for client relationships.
• Experience with scheduling and workforce planning.

Responsibilities

• Delivering consistent, high‑quality service across contracts.
• Inspiring teams to achieve outstanding results.
• Managing client relationships and operational communication.
• Conducting audits and site inspections to maintain standards.

Skills

Managing complex service or operations contracts

Scheduling and workforce planning

Client relationship management

Compliance and safety audits

Microsoft Office and digital reporting systems

Job description

Operations Manager / Senior Corporate Service Contract Manager

A great opportunity for an Operations Manager / Senior Corporate Service Contract Manager to lead high-profile service contracts, oversee driver operations, optimise performance, and deliver exceptional client-focused results.

If you’ve also worked in the following roles, we’d also like to hear from you:

Driver Operations Manager, Corporate Services Manager, Fleet Manager, Transport Operations Manager, Site Operations Manager

SALARY: £45,000 per annum + Benefits including Company Car

LOCATION: Hybrid Working from Home and Visiting Sites in London and Surrounding Areas

JOB TYPE: Full‑Time, Permanent

PLEASE NOTE: You will need a Full Driving Licence

JOB OVERVIEW

We have a fantastic new job opportunity for an Operations Manager / Senior Corporate Service Contract Manager with a strong background in service delivery, operational leadership and contract performance management.

As an Operations Manager / Senior Corporate Service Contract Manager you will manage client relationships, support driver operations, oversee audits and ensure the smooth running of service standards across multiple locations.

The Operations Manager / Senior Corporate Service Contract Manager will drive efficiency, champion compliance, guide teams and contribute to continuous improvements across operational processes.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

• Driving Operational Excellence: Delivering consistent, high‑quality service across all managed contracts
• Leading High‑Performing Teams: Inspiring supervisors, coordinators and drivers to achieve outstanding results
• Owning Client Relationships: Acting as the trusted point of contact for all operational communication
• Optimising Workforce Planning: Ensuring the right staffing mix through proactive scheduling and absence management
• Championing Compliance: Conducting site inspections, audits and safety checks to maintain regulatory standards
• Producing Insightful Reports: Creating clear operational updates, incident summaries and performance reviews
• Managing Fleet Operations: Overseeing vehicle allocation, maintenance cycles and fuel management
• Elevating Skills & Standards: Delivering robust training, induction and development programmes
• Driving Continuous Improvement: Implementing initiatives that enhance service quality and operational efficiency
• Maintaining Accurate Records: Ensuring logs, audits, documents and incident reports are always up to date

CANDIDATE REQUIREMENTS

ESSENTIAL

• Proven experience of managing complex service or operations contracts
• Experience with scheduling, workforce planning and service coordination
• Strong communication and client relationship management skills
• A background in compliance, safety audits and operational standards
• Experience with Microsoft Office and digital reporting systems

DESIRABLE

• Experience with induction and training programme delivery
• Knowledge of road risk management and vehicle compliance
• Familiarity with managing contracts within a high‑profile corporate environment

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO‑P14107