Operations Manager - Roofing & Construction

SearchTech; Stanmer; On-site; GBP 70,000 - 95,000; Full time

Job summary

SearchTech is partnering with a specialist roofing and construction contractor in West Sussex to recruit an Operations Manager. The role oversees a portfolio of roofing projects, leading delivery, people management and resource planning to ensure safe, efficient and profitable outcomes.

The successful candidate will drive quality, health & safety, supplier coordination and continuous improvement across the programme, ensuring high standards on high-profile contracts.

Qualifications

• Senior management oversight of roofing project portfolios.
• Leading delivery across multiple projects with safety and profitability focus.
• Ability to drive performance, manage resources and implement improvements.

Responsibilities

• Provide senior operational oversight across roofing projects and resource plans.
• Directly manage high-profile projects when required to meet client expectations and programmes.
• Develop delivery schedules, manage risks, and ensure projects are resourced and quality standards met.

Skills

Leadership

Project management

H&S oversight

Resource planning

Procurement

Client relationship management

Continuous improvement

Team leadership

Job description

Operations Manager Roofing & Construction

Location: West Sussex
Contract: Permanent, Full-Time
Recruitment Partner: SearchTech

The Opportunity

SearchTech is recruiting an experienced Operations Manager for an established specialist roofing and construction contractor based in West Sussex.

This is a senior management appointment with responsibility for overseeing the operational performance of a portfolio of roofing projects while directly supporting the delivery of a small number of high-profile contracts.

The successful candidate will take a leading role across project delivery, people management, resource planning, commercial performance, quality, health and safety, supply chain management and continuous improvement.

We are looking for a commercially aware and operationally strong construction professional who can provide leadership to project teams while ensuring projects are delivered safely, efficiently, profitably and to a consistently high standard.

Key Responsibilities Operational Leadership

• Provide senior operational oversight across the company's roofing project portfolio.
• Directly manage a small number of significant or high-profile projects where required.
• Ensure projects are aligned with client expectations, agreed programmes and company standards.
• Support project teams from mobilisation through to completion.
• Develop effective project programmes and delivery schedules.
• Identify operational risks and implement corrective actions at an early stage.
• Ensure projects are appropriately resourced and managed throughout their lifecycle.
• Introduce and maintain effective quality assurance processes.
• Drive consistently high standards across project delivery.

Resource Management

• Review workforce capabilities and allocate resources according to experience, skills and project requirements.
• Support the identification and recruitment of new installers, subcontractors and operational personnel where required.
• Ensure appropriate levels of labour are available across the project portfolio.
• Oversee effective procurement of high-quality materials in line with the company's supply chain strategy.
• Minimise material waste and operational inefficiency.
• Ensure appropriate systems are in place for managing company tools, plant and machinery.
• Ensure equipment is properly maintained and available when required.

Team Leadership & Development

• Lead and support operational staff across the business.
• Conduct regular performance and Personal Development Plan reviews.
• Identify areas for improvement and recognise high‑performing team members.
• Identify training requirements and coordinate appropriate training and development.
• Develop the capabilities of project managers, site managers and wider operational personnel.
• Support succession planning across the operational team.
• Address workplace issues and conflicts professionally and constructively.
• Promote accountability, teamwork and high professional standards.

Client Relationships

• Maintain strong relationships with key clients throughout project delivery.
• Ensure clients receive appropriate and timely communication regarding project progress.
• Support the resolution of client issues and concerns.
• Establish effective processes for gathering client feedback.
• Use client feedback to drive continuous improvement.
• Ensure projects are completed and handed over professionally.
• Maintain strong post‑completion relationships and ensure outstanding matters are resolved promptly.
• Support the development of repeat business through consistently strong project delivery.

Process & Continuous Improvement

• Regularly review operational workflows to identify bottlenecks and inefficiencies.
• Develop and implement improved working practices where appropriate.
• Maintain awareness of industry developments, technologies and operational best practice.
• Encourage employees to contribute ideas for improving project delivery.
• Ensure key operational and project documentation is accurate and regularly updated.
• Maintain visibility of the project order book, future workload and operational resource requirements.

Commercial & Financial Management

• Work closely with pre‑construction and commercial teams during tendering and project mobilisation.
• Support the preparation and review of project budgets.
• Assist with price certainty and commercial risk assessment prior to project commencement.
• Monitor live project costs against agreed budgets.