Operations Manager - Residential/Commercial Construction & Stone Masonry

J&T Business Consulting; Thanet District; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading consulting firm in the UK is seeking an experienced Operations Manager to oversee day-to-day operations, including production, logistics, and client delivery. The ideal candidate will have a proven background in operations management within the natural stone or construction industry, strong leadership skills, and a commitment to quality and safety. This full-time, permanent position offers a competitive salary, benefits, and ongoing training.

Benefits

Competitive salary with overtime opportunities

22-25 days holiday plus Bank Holidays

Relocation package assistance

Ongoing training and development

Supportive work environment

Qualifications

• Proven experience in an operations management role within natural stone, tiling, construction, or a related industry.
• Excellent leadership and team management skills.
• Strong commercial awareness including budgets and project timelines.

Responsibilities

• Manage and coordinate all operational activities across fabrication and project delivery.
• Oversee production schedules to ensure timely project completion.
• Improve operational processes for best practices and cost efficiency.

Skills

Operations management

Production workflow understanding

Leadership

Communication

Budget management

Education

NVQ or apprenticeship in stone masonry or construction

Job description

We are seeking a highly skilled and motivated Operations Manager with solid stone experience to oversee and drive all aspects of day‑to‑day operations—from production and logistics through to installation and client delivery. You will coordinate and manage day‑to‑day projects and the team executing those projects, from sales handover to installation. You will be the key liaison between the company and clients, arranging daily operations and project schedules.

Responsibilities

• Manage and coordinate all operational activities across fabrication, installation, and project delivery.
• Oversee production schedules and ensure projects are delivered on time, within budget, and to the highest quality standards.
• Lead and develop operations teams to maintain efficiency and performance.
• Implement and maintain effective health & safety practices across all areas of the business.
• Serve as the primary point of contact for clients.
• Work closely with senior management and project teams to forecast workloads and resource requirements.
• Liaise with suppliers to manage stock levels, materials, and deliveries.
• Monitor and continuously improve operational processes for best practices and cost‑efficiency.
• Maintain strong client communication and ensure high customer satisfaction.
• Support business growth initiatives through improved systems, workflow, and operational structure.

Qualifications

• Proven experience in an operations management role within natural stone, tiling, construction, kitchens, or a closely related industry.
• Strong understanding of production and installation workflows in a manufacturing or trade‑based environment.
• Excellent leadership and team management skills.
• Highly organised, proactive, and solutions‑focused.
• Strong communication skills and ability to collaborate across teams.
• Good commercial awareness, including budgets, cost control, and project timelines.
• Commitment to quality, safety, and continuous improvement.
• Full UK driving licence.

Desirable

• CSCS Card or equivalent site certification.
• NVQ or apprenticeship in stone masonry, construction, or equivalent work experience.

Benefits & Other Details

• Competitive salary with overtime opportunities.
• 22‑25 days holiday (plus Bank Holidays).
• Relocation package assistance.
• Ongoing training and development.
• Friendly, supportive work environment. Full‑time, permanent position.
• Start date flexible, but immediate availability preferred.