Operations Manager – Residential/Commercial Construction & Stone Masonry

J&T Business Consulting; Broadstairs; On-site; GBP 60,000 - 80,000; Full time

Job summary

A consulting firm in Broadstairs seeks an experienced Operations Manager for residential and commercial construction projects. The role involves managing operations, coordinating teams, and ensuring project delivery meets quality standards. Candidates should have operations management experience in construction or stone masonry, excellent leadership skills, and a proactive approach. Competitive salary and benefits, including 22-25 days holiday and training opportunities.

Benefits

Competitive salary with overtime opportunities

22–25 days holiday plus Bank Holidays

Relocation package assistance

Ongoing training and development

Friendly, supportive work environment

Qualifications

• Proven experience in operations management within construction or stone masonry.
• Strong understanding of production and installation workflows.
• Highly organized and proactive.

Responsibilities

• Manage and coordinate all operational activities.
• Oversee production schedules and ensure timely project delivery.
• Implement effective health & safety practices.

Skills

Operations management

Leadership

Communication skills

Project management

Health & safety practices

Commercial awareness

Education

NVQ or apprenticeship in stone masonry or construction

Job description

Job Title: Operations Manager – Residential/Commercial Construction & Stone Masonry

Location: Thanet, Kent

Salary: £45,000+ per annum (dependent on experience)

About the Role

We are seeking a highly skilled and motivated Operations Manager with solid stone experience to oversee and drive all aspects of day-to-day operations—from production and logistics through to installation and client delivery.

You will coordinate and manage day-to-day projects and the team executing those projects, from sales handover to installation. You will be the key liaison between the company and clients, arranging daily operations and project schedules.

Key Responsibilities

• Manage and coordinate all operational activities across fabrication, installation, and project delivery.
• Oversee production schedules and ensure projects are delivered on time, within budget, and to the highest quality standards.
• Lead and develop operations teams to maintain efficiency and performance.
• Implement and maintain effective health & safety practices across all areas of the business.
• Serve as the primary point of contact for clients.
• Work closely with senior management and project teams to forecast workloads and resource requirements.
• Liaise with suppliers to manage stock levels, materials, and deliveries.
• Monitor and continuously improve operational processes for best practices and cost efficiency.
• Maintain strong client communication and ensure high customer satisfaction.
• Support business growth initiatives through improved systems, workflow, and operational structure.

Requirements

• Proven experience in an operations management role within natural stone, tiling, construction, kitchens, or a closely related industry.
• Strong understanding of production and installation workflows in a manufacturing or trade-based environment.
• Excellent leadership and team management skills.
• Highly organised, proactive, and solutions-focused.
• Strong communication skills and ability to collaborate across teams.
• Good commercial awareness, including budgets, cost control, and project timelines.
• Commitment to quality, safety, and continuous improvement.
• Full UK driving licence.

Desirable

• CSCS Card or equivalent site certification.
• NVQ or apprenticeship in stone masonry, construction, or equivalent work experience.

Benefits

• Competitive salary with overtime opportunities.
• 22–25 days holiday (plus Bank Holidays).
• Relocation package assistance.
• Ongoing training and development.
• Friendly, supportive work environment.

Additional Information

• Full-time, permanent position.
• Start date flexible, but immediate availability preferred.