Operations Manager - Repairs and Maintenance

Howells Solutions Limited; City Of London; On-site; GBP 70,000 - 75,000; Full time

Job summary

A prominent Social Housing Contractor in East London is seeking an Operations Manager to oversee a portfolio of reactive maintenance contracts. The successful candidate will lead operational activities while focusing on improving performance and managing teams. The role offers a competitive salary of up to £75,000 plus benefits. Applicants should have a proven background in similar contracts and strong interpersonal skills.

Qualifications

• Proven track record in securing and delivering reactive maintenance contracts with public sector/housing association clients.
• IT Literate with good knowledge of Microsoft packages.
• Ability to understand client/contract requirements to maximize productivity.
• Excellent written and oral presentation skills.
• Good understanding of H&S legislation.
• Experience of managing and improving customer relationships.

Responsibilities

• Oversee the full running of contracts including planning/scheduling.
• Monitor KPIs and improve performance.
• Manage health and safety aspects.
• Supervise a direct workforce of Contract Managers and Supervisors.

Skills

Track record in securing/reactive maintenance contracts

IT Literacy

Ability to understand client/contract requirements

Excellent written and oral presentation skills

Understanding of H&S legislation

Conflict handling experience

Tools

Microsoft Office

Job description

Operations Manager - Reactive Maintenance & Voids

Based in East London (with travel)

70K - 75K + package

We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further.

Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team.

Operations Manager Experience

• Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients.
• IT Literate with good knowledge of Microsoft packages
• Ability to understand client / contract requirements to maximise productivity and measure and improvement
• Excellent written and oral presentation
• Good understanding of H&S legislation
• Experience of managing and improving internal and external customer relationships and conflict handling

Operations Manager Salary & Benefits

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.