Operations Manager (Ref:0096ZD)

We Are With You; Kirkintilloch; On-site; GBP 60,000 - 80,000; Full time

Job summary

A service organization in Kirkintilloch seeks an Operations Manager to provide leadership in the recovery care sector. You'll manage day-to-day operations and oversee a team delivering trauma-informed support to young people and families affected by substance use. We're looking for a compassionate leader with experience in social care, strong interpersonal skills, and a collaborative approach. A competitive benefits package is offered, including flexible working and generous leave.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday

Enhanced maternity and paternity leave

Flexible working opportunities

Refer a Friend scheme with bonus

Qualifications

• Experience managing and supervising staff.
• Experience working with vulnerable people.
• Ability to develop and lead a cohesive team.

Responsibilities

• Provide leadership and development for the staff team.
• Foster partnership working and coordinate trauma-informed support.
• Manage day-to-day service operations.

Skills

Leadership skills

Strong communication skills

Interpersonal skills

Experience in drug and alcohol support services

Team development ability

Education

SVQ Level 4 in Social Services and Health Care

Job description

Join us as an Operations Manager in East Dunbartonshire. Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

Main duties of the job

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy. You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do.

Key Responsibilities

Provide clear and inspirational leadership and development for a staff team; foster partnership working; coordinate trauma‑informed support; maintain relationships with external partners; advocate for WithYou; ensure accessibility and delivery of recovery‑oriented services; manage day‑to‑day service operations.

Essential Skills and Experience

• Experience in drug and alcohol support services, or in an equivalent social care setting
• A proven track record of managing and supervising others
• Experience working with vulnerable people (Young People and Adults)
• SVQ Level 4 in Social Services and Health care (or be willing to complete this)
• Experience of partnership working and within multidisciplinary teams
• Experience of working within community based services
• Ability to develop and lead a cohesive team
• Strong interpersonal skills and ability to quickly establish credibility
• Strong communication skills, both verbal and written
• Driving licence desirable; SVQ Level 4 desirable

Person Specification

The most important thing you can bring to this role is clear and inspirational leadership. We're open to discussions with candidates working in leadership roles outside of the drug and alcohol arena – for example, in mental health or housing. We're most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You'll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation. If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto‑enrolment into We Are With You's pension scheme
• Access to a Blue Light Card for savings
• Flexible working opportunities and wellbeing resources
• Refer a Friend scheme with up to £500 bonus

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.