Operations Manager - Prime Residential

DeverellSmith Group; London Borough of Southwark; On-site; GBP 60,000 - 75,000; Full time

Job summary

DeverellSmith Group seeks an Operations Manager to oversee day-to-day operations for a portfolio of prime residential and commercial properties in London. You will coordinate maintenance, manage contractors, budgets and supplier relationships while liaising with tenants, agents and UHNW clients.

The role requires an organised, proactive individual with a hands-on approach and the ability to manage multiple priorities and stakeholders with discretion and professionalism.

Qualifications

• Experience in prime/high-end residential property operations.
• Experience with contractor management and budgets.
• Experience with high-net-worth/private clients.
• Excellent organisational and administrative skills.
• Proactive, hands-on and independent work style.

Responsibilities

• Oversee day-to-day operations across a portfolio of prime residential and commercial properties.
• Coordinate maintenance, repairs and inspections; preventative maintenance.
• Manage contractors, quotes, contracts and schedules.
• Liaise with tenants, property managers, agents, developers and stakeholders.
• Handle UHNW client requests with discretion and professionalism.

Skills

Property management

Contractor management

Budget control

Stakeholder relations

UHNW client handling

Organisation

Communication

Travel flexibility

Procurement

Job description

Operations Manager - Prime Residential

Location: London

Salary: Up to 75,000 basic

Working Hours: Monday-Friday

We're working on an exciting opportunity for an Operations Manager to join a high-end private property environment, supporting the day-to-day management and operations of a portfolio of prime residential and commercial properties across London. This is a varied, hands‑on role suited to someone highly organised, proactive and confident managing multiple priorities, suppliers and projects while working closely with ultra-high-net-worth individuals and their wider teams.

The Role

• Oversee day-to-day operations across a portfolio of prime residential and commercial properties
• Coordinate maintenance, repairs, refurbishments, inspections and preventative maintenance
• Manage contractors and suppliers, including quotes, contracts, schedules and negotiations
• Liaise with tenants, property managers, estate agents, developers and other key stakeholders
• Act as a key point of contact for UHNW
  individuals, handling requests with discretion and professionalism
• Conduct property visits and inspections, ensuring works are completed to a high standard
• Manage procurement, invoices, budgets, payment tracking and supplier relationships
• Research and source products, services and specialist suppliers
• Manage multiple projects and workstreams, keeping deadlines and actions on track
• Maintain accurate property records, supplier databases, trackers and operational documentation
• Prepare reports, presentations and documents for senior stakeholders
• Provide wider operational support to the property management team, including occasional international travel

About You

• Previous experience within prime/high-end residential property, private estates, facilities or operations management
• Strong understanding of property maintenance, repairs, refurbishment and contractor management
• Experience working with high-net-worth/private clients
• Confident managing contractors, budgets, quotes and service agreements
• Highly
  organised with excellent attention to detail
• Proactive, hands‑on and able to work independently
• Professional, discreet and confident dealing with senior stakeholders
• Strong communication and relationship-building skills
• Excellent organisational and administrative skills

Monday-Friday | London | Up to 75,000 basic