Operations Manager - Parcel and Pallets

Zak Incorporated; Toddington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics services company is seeking an Operations Manager in Toddington, UK. In this role, you will oversee all facets of depot management, ensuring operational efficiency and service excellence. The ideal candidate will have robust operational management experience within the logistics sector, a strong customer focus, and a proven track record in team leadership. Join us to drive performance and lead a motivated team in a fast-paced environment.

Qualifications

• Proven experience as an Operations Manager in a busy depot.
• Record of achieving growth and profit targets.
• Ability to manage multiple priorities under pressure.

Responsibilities

• Lead and manage all aspects of the depot.
• Accountable for management of all employed colleagues and subcontractors.
• Drive and lead change processes for depot operations.

Skills

Operations management

Team leadership

Numeracy skills

Customer focus

Education

A level or equivalent

Job description

Overview

Our client is a leading independent logistics services company operating throughout the UK and Ireland. They provide next day or scheduled delivery services for parcels and freight.

The Role

The Operations Manager reports to the General Manager and the role is to lead and manage all aspects of the depot to ensure achievement of budgeted and/or targeted service.

Responsibilities include:

• Responsible and accountable for the effective management of all employed colleagues, third-party subcontractors and owner drivers.
• Manage the premises, equipment and consumables, ensuring the most cost‑effective and high‑quality performance is delivered.
• The role is to drive and lead the change process to deliver a fully integrated depot delivery operation.

The Applicant

• Experience of being an Operations Manager in a busy depot.
• With full service and cost responsibility you will have proven success in achieving growth and profit targets.
• With a good level of numeracy, verbal and written skills you will be educated to a minimum of an A level or equivalent standard.
• Confident and articulate, commanding respect through knowledge, experience and personal style, you will have a passion for service and strong customer focus.
• Thriving under pressure you will be capable of managing multiple priorities and working to critical deadlines and objectives.
• Your coaching and supportive leadership style balanced with an ability to drive performance to achieve objectives will demonstrate previous success in leading operation teams.
• If you have previous experience of managing teams in fast-paced distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.