Operations Manager - Moving and Removals

Alchemy Global Talent Solutions Ltd.; Dartford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading relocation company in Dartford is seeking an experienced Operations Manager to oversee day-to-day operations of local and long-distance removals. The ideal candidate will have proven experience in the moving industry, strong leadership skills, and the ability to manage logistics effectively. This role offers a chance to drive efficiency and ensure top-tier service delivery in a dynamic environment.

Qualifications

• Proven experience in the moving/removals or relocation industry.
• Strong leadership and team management skills.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Managing day-to-day operations of local and long-distance removals.
• Coordinating logistics, transport scheduling, and route planning.
• Overseeing warehouse and inventory management.
• Conducting site visits and risk assessments before moves.

Skills

Leadership

Organisational skills

Problem-solving

Knowledge of UK driving regulations

Understanding of logistics best practices

Job description

Operations Manager - Dartford, Kent

Join a thriving moving and removals company based in Dartford, Kent, as an Operations Manager. This role offers an exciting opportunity to lead teams, drive efficiency, and ensure top-tier service delivery in the relocation industry. Ideal for professionals with experience in household goods or office & industrial moves.

What You’ll Be Doing

• Managing day-to-day operations of local and long-distance removals
• Coordinating logistics, transport scheduling, and route planning
• Overseeing warehouse and inventory management
• Leading, training, and motivating operational staff and drivers
• Ensuring compliance with health & safety and transportation regulations
• Monitoring performance KPIs and implementing process improvements
• Liaising with clients to ensure service expectations are met or exceeded
• Managing fleet maintenance and vehicle records
• Conducting site visits and risk assessments before moves
• Handling escalations and resolving operational challenges
• Supporting budgeting and cost-control initiatives
• Collaborating with sales and customer service teams for seamless execution

What We’re Looking For

• Proven experience in the moving/removals or relocation industry
• Strong leadership and team management skills
• Excellent organisational and problem-solving abilities
• Understanding of transportation and logistics best practices
• Knowledge of UK driving regulations and fleet operations
• Ability to manage multiple projects in a fast-paced environment

Interested? Reach out to Alchemy Global Talent Solutions today.