Operations Manager- Luxury Fitness Club

Leisure People; Greater London; On-site; GBP 34,000 - 41,000; Full time

Job summary

A leading fitness operator in London's West End is seeking an Operations Manager to oversee the 5-star luxury health and fitness club. This role involves managing front of house and cleaning teams, ensuring health and safety, and enhancing customer experiences. Ideal candidates will have extensive facility operations experience and demonstrate professional communication skills. Competitive salary with bonus and benefits included.

Benefits

Competitive salary

Bonus

Contributory pension

Career advancement opportunities

Qualifications

• 5-star or luxury Facility Operations experience, possibly as Operations Manager, Head of Operations, or Leisure Club Manager.
• Immaculately presented and professional with exceptional communication skills.
• Experience with service and health and safety procedures.

Responsibilities

• Oversee front of house and cleaning teams.
• Manage retail and building operations.
• Support General Manager to enhance customer experience.

Skills

Outstanding communication skills

Facility Operations experience

Coaching and development

Health and safety procedures

Active healthy lifestyle advocate

Job description

Operations Manager- Luxury Fitness Club

London, West End

£37,500 + bonus + benefits

We are looking for an Operations Manager to help manage a vibrant 5-star luxury health and fitness club in London's West End, offering some unique work-out spaces in addition to the high-end gym and cutting-edge studio offering.

The Operations Manager will oversee the front of house and cleaning teams, retail, building operations, health and safety and will generally support the General manager ensure that members always have an incredible customer experience.

There are fantastic benefits working for this growing luxury fitness operator including a competitive basic salary depending on experience, bonus, and contributory pension. There will also be the opportunity to advance your career with more club openings planned.

Person Specification

• Immaculately presented, highly personable and professional with outstanding communication skills.
• 5-star / luxury Facility Operations experience, possibly as an Operations Manager, Head of Operations, Front of House Manager, Deputy Club Manager, Leisure Club Manager or Boutique Fitness General Manager.
• Experience instilling a culture of 5-star excellence with team members through coaching and development.
• Experience of delivering robust service, operational and health and safety procedures.
• Live within an easy commute of London's West End to undertake a mixture of shifts.
• An advocate of living an active healthy lifestyle.