Operations Manager (Hotel)

VanRath; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality recruitment agency is assisting in hiring a Head of Operations for a prestigious 4-star hotel in Belfast. The ideal candidate will have proven leadership experience in hotel operations, a passion for guest satisfaction, and the ability to manage team performance and budgets effectively. This role offers a competitive salary, benefits, and opportunities for career progression in a vibrant work environment.

Benefits

Competitive salary and benefits package

Career development and progression opportunities

Supportive and inclusive work environment

Staff incentives

Free parking

Discounted friends & family rates

Qualifications

• Proven experience in hotel or hospitality operations leadership.
• Strong people management, communication, and problem-solving skills.
• A results-focused mindset with the ability to balance strategy and day-to-day execution.

Responsibilities

• Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events.
• Ensure smooth, efficient service and consistently high guest satisfaction.
• Inspire and develop department heads and their teams to achieve outstanding results.
• Manage budgets, control costs, and contribute to strategic plans for revenue growth.
• Monitor performance metrics, identify improvement opportunities, and implement best practices.
• Uphold compliance with health, safety, and brand standards.
• Foster collaboration across departments and act as a key liaison with senior management and stakeholders.

Skills

Operational insight

Commercial awareness

People management

Problem-solving skills

Job description

Overview

VANRATH are delighted to be assisting a Prestigious 4* Hotel with the Recruitment of a Head of Operations to join a growing and dynamic workplace based in South Belfast.

An exciting opportunity has arisen for an experienced, driven, and strategic Head of Operations to lead the day-to-day performance of a prestigious 4-star hotel in Belfast.

Salary : Negotiable Depending on Experience

Hours : Flexible Start Times / 40 hours per week

We're seeking a hands-on leader with strong operational insight, commercial awareness, and a passion for exceptional guest experiences. You'll work closely with the General Manager to deliver operational excellence, motivate high-performing teams, and drive profitability.

Key Responsibilities

• Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events.
• Ensure smooth, efficient service and consistently high guest satisfaction.
• Inspire and develop department heads and their teams to achieve outstanding results.
• Manage budgets, control costs, and contribute to strategic plans for revenue growth.
• Monitor performance metrics, identify improvement opportunities, and implement best practices.
• Uphold compliance with health, safety, and brand standards.
• Foster collaboration across departments and act as a key liaison with senior management and stakeholders.

What You'll Bring

• Proven experience in hotel or hospitality operations leadership.
• Strong people management, communication, and problem-solving skills.
• A results-focused mindset with the ability to balance strategy and day-to-day execution.

What\'s on Offer

• Competitive salary and benefits package.
• Career development and progression opportunities.
• Supportive and inclusive work environment.
• Staff incentives, free parking, and discounted friends & family rates.
• The chance to make a real impact in one of Belfast\'s leading 4-star hotels.

For more information please reach out to Jack Groves @ VANRATH for a confidential chat

Fabulous service. VANRATH were excellent - Can't recommend highly enough.

My experience with VANRATH was very positive and stress free. VANRATH were very professional and supportive. I would definitely use VANRATH again.

VANRATH were brilliant to work with and kept in contact throughout the process I would recommend to a friend.

Really fantastic recruitment process supportive throughout and made the process as seamless as possible. Thanks so much for all the support, very happy in my new role!

Vanrath have been great to work with and have provided a really professional service. A special mention has to go to Ross (Senior Recruitment Consultant) who helped me so much in securing a contract. Would highly recommend.

I wanted to express my sincere appreciation for the outstanding support provided by Ross Stevenson from Vanrath. Thanks to his expertise and dedication, I recently secured a great job opportunity. Ross demonstrated exceptional professionalism throughout the process and his transparent communication and constant updates made it a seamless experience. Thanks a lot Ross for your invaluable assistance.

Everything was dealt with extremely quickly and Joseph maintain really good communication throughout the process. Highly recommend for those looking to make a change or find a new job.