Operations Manager - Fire and Security

Sovereign Housing Association Limited; Blandford Forum; On-site; GBP 45,000 - 60,000; Full time

Job summary

A prominent housing association seeks a Fire and Security - Operations Manager to lead their Property Services team in ensuring high-quality safety compliance. Responsibilities include managing a team, meeting regulatory obligations, and delivering customer-centric services. Ideal candidates will have significant experience in the fire industry and relevant FIA qualifications. This role offers competitive benefits including 25 days holiday, a matched pension scheme, and wellness programs.

Benefits

25 Days Holiday + Bank Holidays

Generous matched pension scheme

Enhanced maternity/adoption pay

Private medical insurance options

Qualifications

• Experience managing a Fire and Security Property Safety and Compliance Services team in a Housing Association.
• Excellent knowledge of performance improvement in a social housing environment.
• Strong budget planning and tracking skills.

Responsibilities

• Lead a team to deliver property safety and compliance services.
• Ensure customer satisfaction and compliance with regulations.
• Accountable for property safety programme delivery.

Skills

Experience managing a Fire and Security Property Safety team

Knowledge of programme development and performance improvement

Ability to plan and track budgets

Experience in analysing business information

Evidence of delivering innovative concepts

Education

Relevant FIA qualifications at advanced and foundation level

Tools

Knowledge of BS5839 and BS6266

Job description

Our purpose is to provide good, affordable homes. We provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.

We're looking for a Fire and Security - Operations Manager to join our Property Services team.

The role:

This opportunity is to lead a team of fire and security specialists to deliver a customer centric, high quality, value for money, property safety and compliance services for SNG. The delivery will be through a mixture of an inhouse workforce, sub-contractors, main contractors and may also use external consultants to assist delivery.

The position will ensure that all works are undertaken in a competent and safe manner with our customers at the centre of everything we do and ensure that SNG meets its commitments, monitors its performance, and evidences its delivery relating to all its regulatory and legislative obligations.

What you’ll be doing:

• Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation
• Lead on all operational elements of property safety and compliance delivery across SNG's localities both residential and non-residential portfolio, within the accountable aspects of fire and security activity and fire risk assessment (FRA) action remediation
• Accountable for the delivery of property safety and compliance programmes and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money
• Responsible for all aspects of service delivery and performance within the fire and security property safety and compliance delivery teams to ensure that SNG's property assets are maintained and improved to protect their core value and to meet the needs and expectations of current and future residents
• Ensure a detailed local knowledge of asset condition and future investment needs is fully embedded and maintained across service delivery teams
• Maintain an up-to-date knowledge and awareness of technical, statutory, regulatory and legislative requirements, standards and best practice in relation to delivery of safety maintenance services with all activities related to fire and security delivery and FRA action management
• Accountable for supporting Senior Manager – Mechanical and Electrical Delivery in preparing annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures, levels of authority and audit requirements

What you’ll bring:

• Experience of managing a Fire and Security Property Safety and Compliance Services team(s) in a large and complex Housing Association
• Excellent demonstratable knowledge of programme development and performance improvement in a social housing environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
• Experience analysing business information and formulate metrics that deliver permanent or consolidated progress
• Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation
• Relevant FIA qualifications at advanced and foundation level, with significant experience in the fire industry with Maintainer, Level 3 Fire Foundation, Emergency Lighting/sprinkler installations, Level 3 for BS5839 1 and 6 Door operator
• Be fully conversant with the requirements of the relevant fire alarm BS5839, BS 6266, BS7273.

Your Benefits:

We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service