Operations Manager - Elevated Restaurant Group

COREcruitment; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hospitality recruitment firm in London seeks an Operations Manager to ensure service standards and operational excellence across multiple sites. The ideal candidate will have strong financial acumen, tech-savvy qualities, and a hands-on approach to leadership. Responsibilities include managing day-to-day operations and collaborating with various teams for staff development and adherence to processes. Competitive remuneration and opportunities for growth are provided.

Qualifications

• Strong understanding of budgets, P&Ls, staff costs, and wage management.
• Confident navigating and optimising hospitality systems.
• Capable of managing multiple moving parts and teams effectively.

Responsibilities

• Lead operational excellence across 4 sites.
• Maximise tech-driven systems and manage payroll and budgets.
• Collaborate with teams to drive development and service standards.

Skills

Commercially astute

Tech-savvy

Flexible and hands-on

Strong leader and planner

Excellent communicator

Team-focused and numbers-driven

Tools

SevenRooms

EPOS

Tronc

Payroll

Inventory systems

L&D platforms

Job description

Overview

We’re looking for an Operations Manager to join a high-performing hospitality team. You’ll be hands-on, supporting FOH and BOH, ensuring service standards are consistently met, and embedding strong processes across multiple sites.

Responsibilities

• Lead operational excellence across 4 sites
• Maximise tech-driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L&D platforms
• Champion onboarding, training, and process compliance – scheduling, tracking, and follow-ups are key
• Collaborate with GMs, bar managers, head chefs, and the people team to drive team development and service standards
• Oversee day-to-day operations, events, and restaurant launches – be where the business needs you
• Manage wages, rotas, overheads, budgets, payroll, and operational reporting to HQ and the board
• Maintain operational oversight and support recruitment initiatives as required

Qualifications

• Commercially astute – strong understanding of budgets, P&Ls, staff costs, and wage management
• Tech-savvy – confident navigating and optimising hospitality systems, with a willingness to trial new platforms
• Flexible and hands-on – able to step in across sites during peak service or events
• Strong leader and planner – capable of managing multiple moving parts and teams effectively
• Excellent communicator – confident in written and spoken English
• Team-focused, numbers-driven, and commercially aware

For more information, please contact [e-mail] or click apply