Operations Manager - Care Services

Shaw healthcare; Horsham St. Faith; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading healthcare provider is seeking a Regional Manager to oversee multiple care services in West Sussex. The ideal candidate will have management experience in health or social care and a solid understanding of budgetary control. With a salary of up to £75,000 plus benefits, this role demands a dynamic leader who can foster relationships and ensure high-quality service delivery.

Benefits

Employee Ownership Trust bonuses

25 days annual leave

Professional development programmes

Refer a Friend Scheme

GP online consultations

Retail/Leisure discounts

Death in service payment

Qualifications

• Relevant qualifications in Care and/or Nursing and Management.
• Experience managing resources, including budgetary control.
• Ability to work flexibly for 24/7 cover.

Responsibilities

• Accountable for commercial targets of services.
• Foster relationships with stakeholders.
• Ensure recruitment and onboarding of new employees.

Skills

Management experience in health/social care

Budget control

Leadership skills

Stakeholder engagement

Education

NVQ/QCF in Management or equivalent

Registered Manager's Award

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We have a fantastic opportunity for a forward thinking, motivated and 'can do' person to join our Regional team in West Sussex.

This role is covering multi sites across West Sussex and will include travelling to the care services under your leadership.

Responsibilities

The successful applicant must have experience in managing a portfolio of residential care or nursing services. You will provide leadership, mentorship direction to the service managers in your region. It will be essential to have sound knowledge of care regulations, commercial awareness with proven record of budgetary control as well as dynamic and engaging leadership style. The person must have a track record of managing multi-site adult and social care services within the sector and private providers, possess excellent engagement skills at all levels, able to build, navigate and foster local and regional relationships.

We are UK\'s largest employee owned healthcare company with employees owning 76% of Shaw and pride ourselves in our values of wellness, kindness and happiness.

Salary and Benefits

Salary: upto £75,000 plus a monthly car allowance of £470

Hours: 37.5 per week

Location: Ideal candidate would be based in West Sussex and happy to travel to the services

Benefits

• Employee Ownership Trust - In the last 12 months due to the Employee Ownership Trust staff have received up to £1850 tax free bonus
• 25 days annual leave
• Individualised professional development programmes
• Refer a Friend Scheme of up to £1,000
• GP online - providing around the clock GP consultation via an interactive app
• Retail/Leisure/Holiday and travel discounts
• Death in service payment

Objectives

• To oversee and take full accountability for the commercial targets of their services including agency use and occupancy.
• To work in conjunction with the Quality and Compliance Department and Quality Improvement Managers (as well as other teams) to establish best practice, follow company policies and procedures and achieve \'good\' or \'outstanding\' where applicable with their regulatory partner.
• Accountable for the financial integrity of the service through regular monitoring, process compliance and review.
• To ensure that the service adequately and appropriately recruits; comprehensively onboards, supports and welcomes new employees and that probationary reviews are effective, leading to timely and successful outcomes during probationary periods.
• To foster positive, collaborative relationships with internal and external stakeholders.
• To identify and communicate opportunities for new business and business development and growth.

Essential Criteria

• Relevant Care and/or Nursing and Management qualification (e.g. NVQ/QCF in Management; NVQ 4 in Care; Registered Manager's Award; QCF Level 5 in Leadership for Health and Social Care)
• Management experience gained in relevant health/social care setting
• Experience of managing and organising resources, including budgetary control and effective people management
• Ability to engage well with residents, relatives, colleagues and other stakeholders
• Ability to work flexibly, on occasion, to ensure 24/7 cover throughout the year
• Ability to answer out of hours problems in a genuine emergency
• Valid driving license and use of own car for work purposes

Desirable Criteria

• Experience of marketing services/selling market beds