Operations Manager - Canary Riverside

Virgin Active; City of Westminster; Sur place; GBP 36 000 - 54 000; Temps partiel

Avantages offerts par ce poste

Annual leave 30 days

The Peoples Pension 3%

Complimentary Virgin Active membership

Staff discounts

Salary Finance access

Mental health support

Discounts with Virgin Group brands

Private ePoints discounts

Résumé du poste

Virgin Active is seeking an Operations Manager to lead the day-to-day operation of the club in City of Westminster. You will drive safety, cleanliness, presentation and operational excellence while developing a high-performing team.

You will monitor compliance with health and safety policies, manage scheduling and payroll within budget, and champion continuous improvement to deliver exceptional member experiences and world-class service.

Qualifications

• Experience in operations management or a related field.
• Ability to lead a high-performing team and drive excellence.
• Knowledge of health and safety regulations and brand standards.

Responsabilités

• Supervise and schedule the team to meet budgeted payroll costs.
• Ensure highest health & safety, cleanliness and brand standards are upheld.
• Collaborate with H&S Advisor and General Manager on policies and updates.
• Drive continuous improvement and operational interventions across the club.

Connaissances

Operations management

Team leadership

Schedule planning

Cost control

Description du poste

As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members' physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day. We are looking for a Operations Manager to join our Operations Team. Role Type: Part Time Number of Hours: 40 In this role, you will play a part in you will lead the day-to-day operation of the club, ensuring exceptional standards of safety, cleanliness, presentation and operational excellence at all times. You will develop and inspire a high-performing team, drive compliance and continuous improvement, and create an environment where both members and team members can thrive. The Role

• Ensuring the Team and colleagues adhere to the highest Health & Safety Standards, Brand Standards & Cleanliness in line with the Brand expectations.
• Collaborating with the H&S Advisor and the General Manger to ensure compliance with company policies, procedures, and health and safety regulations and updates.
• Being proactive in seeking operational interventions to ensure compliance and improve the club's cleanliness, brand standards and safety levels.
• Supervising and scheduling the activities of the team ensuring Full Time Equivalent and payroll costs are controlled within budget.
• Championing growth and development of yourself and your team, setting clear objects, expectations and monitoring the team performance throughout the year. Promptly nurture potential and address underperformance.
• Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club. Experience in operations management or a related field. The opportunity to be part of a brand redefining the future of wellness
• A premium environment with industry-leading facilities
• Development and progression opportunities aligned to your level
• Access to a vibrant, engaged member community
• The platform to build your career, reputation and impact

The Perks

• 30 days (including bank holidays) annual leave, plus a Celebration Day and we want you take them
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions.
• You will join Virgin Family where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
• Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
• Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our Health Heroes employer assistance programme is there when you need a helping hand with 6 free counselling sessions.
• We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services meaning no tenant charges.
• Access to ePoints, offering loads of online discounts to retailers.