Operations Manager

Allscreens Nationwide Ltd; Wolverhampton; On-site; GBP 67,000 - 81,000; Full time

Job summary

Cadent Gas Ltd in Wolverhampton is seeking an Operations Manager to lead the safe and efficient delivery of mains replacement, diversion, reinforcement and service replacement across a designated area of the West Midlands. You will provide operational leadership across contractors, safety, customer service and programme delivery, ensuring work is completed safely, on time and within budget.

You will bring proven delivery in a regulated environment, strong knowledge of gas distribution

Qualifications

• Experience in gas, utilities, construction, or similar engineering environments.
• Proven delivery record of safety, customer, programme and financial targets.
• Strong knowledge of gas distribution operations and contractor performance management.

Responsibilities

• Lead safe delivery of mains replacement, diversion, reinforcement and service replacement activities.
• Provide operational leadership across delivery partners and contractors.
• Drive programme performance and ensure work is delivered on time, within budget and to high standards.
• Shape project success with design, planning and delivery teams for cost-effective outcomes.
• Ensure compliance with CDM Regulations, NRSWA, health, safety and environmental obligations.
• Minimise disruption and improve customer experience during delivery.

Skills

Operational management

Safety leadership

Stakeholder management

Contractor performance

Regulatory compliance

Education

IOSH

SHEA Gas

Project Management

ILM qualification

Gas distribution qualification

Job description

Operations Manager

Company: Cadent Gas Ltd Salary: £74000-74000 per annum Hours: Full-time Location: Wolverhampton, WV13 3XA Job type: Permanent Posting date: 24 Aug 2026 Closing date: 4 Sept 2026

Lead Safe Delivery and Drive Operational Excellence

As the UK's largest gas distribution network, Cadent plays a vital role in keeping communities connected and businesses running. Our replacement and reinforcement programmes are critical to maintaining a safe, reliable and future-ready gas network.

We're looking for an Operations Manager to lead the safe and efficient delivery of mains replacement, diversion, reinforcement and service replacement activities across a designated area of the West Midlands. You'll provide operational leadership across contractor performance, safety, customer service and programme delivery, ensuring work is completed safely, on time, within budget and to the highest technical standards.

Why you'll love this role

• Lead Safe Delivery by ensuring all replacement and construction activities are delivered safely and efficiently in line with company policies, SCO procedures and regulatory requirements.
• Drive Programme Performance through effective oversight of replacement programmes, ensuring projects are assessed, planned, resourced and delivered against targets.
• Provide Operational Leadership across delivery partners and contractors, driving excellence in safety, customer, technical and commercial performance.
• Shape Project Success by working closely with design, programme and delivery teams to ensure cost-effective and timely outcomes.
• Champion Compliance by ensuring adherence to CDM Regulations, NRSWA requirements and all relevant health, safety and environmental obligations.
• Enhance Customer Experience by minimising disruption, resolving complaints effectively and delivering excellent customer outcomes.
• Provide Assurance and Governance through visible site leadership, performance monitoring and compliance with agreed standards and specifications.
• Build Strategic Relationships with Local Delivery Partners, Local Authorities and key stakeholders to support operational performance and future growth.

What You'll Bring

• Operational Management Experience gained within gas, utilities, construction, infrastructure or a similar engineering environment.
• Proven Delivery Record of achieving safety, customer, programme and financial performance targets within a regulated environment.
• Technical Knowledge of gas distribution operations, replacement programmes and contractor performance management.
• Regulatory Understanding of CDM Regulations, NRSWA and Health, Safety & Environmental management systems.
• Stakeholder Management Skills with the ability to build effective relationships across contractors, Local Delivery Partners, Local Authorities and internal teams.
• Leadership Capability with strong communication, performance management and continuous improvement experience.
• Relevant Qualifications, including IOSH, SHEA Gas, Project Management and a management qualification (e.g. ILM) or equivalent experience.
• Industry Competencies, such as Street Works (Units 10-16), SCO Levels 1, 2 & 5, and a Gas Distribution qualification or equivalent operational gas engineering knowledge.

Ready to Lead Safe and Reliable Network Delivery? If you're passionate about operational excellence, safety leadership and delivering great outcomes for customers, we'd love to hear from you.

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