Operations Manager

Dogs Trust Company Limited; West Calder; On-site; GBP 34,000; Full time

Job summary

A leading dog welfare organization in West Calder is seeking an Operations Manager to oversee kennels and ensure dog welfare. The ideal candidate will have experience in kennel management, strong dog handling skills, and proven leadership abilities. This role offers a full-time permanent position with a competitive salary of £33,417 per year plus benefits.

Benefits

Benefits package

Qualifications

• Experience in kennel management and dog welfare is essential.
• Some experience of leading a high-performing team.
• Coaching skills to ensure effective outputs.

Responsibilities

• Lead and develop a high-performing team.
• Optimise kennel occupancy during the intake process.
• Ensure compliance with procedures for dog assessments.
• Focus on rehabilitation to enhance rehoming opportunities.

Skills

Leadership and team management

Strong dog handling skills

Excellent communication skills

Job description

Operations Manager

Application Deadline: 1 December 2025

Department: Rehoming

Employment Type: Permanent - Full Time

Location: West Calder

Compensation: £33,417 per year + benefits

Description

Do you have a wealth of experience in kennel management and dog welfare with a passion for seeing every dog thrive? We are looking for a Operations Manager to join our team, responsible for ensuring the daily running of our kennels, ensuring that all interactions with our dogs contribute to their development and progress.

What does this role do?

As Operations Manager, you will:

• lead, manage and develop the team, delivering high performance and meeting all objectives,
• optimise kennel occupancy by supporting the intake process and work with the Welfare Manager to ensure fast, effective assessments of dogs,
• responsible for the day to day operations of the kennels, including ensuring all procedures are followed by the team such as checking for microchips and ensuring paperwork is completed accurately,
• maintain effective contact time between colleagues and dogs, focusing on rehabilitation to move all dogs towards rehoming.

Interviews for this role are provisionally scheduled for Monday 1st December 2025.

Could this be you?

To be successful in this role, you'll need some experience of leading a high-performing team, coaching them to ensure they deliver their outputs effectively and on time, underpinned by excellent communication skills. You'll have strong dog handling skills, comfortable handling dogs of various breeds and characteristics. You'll be confident working alongside other management colleagues to deliver great outcomes for the centre, ensuring as many dogs as possible are rehomed.