Operations Manager

Travel Trade Recruitment Limited; Wealden; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A recruitment agency is seeking an Operations Manager to oversee international programs. Responsibilities include managing overseas teams, ensuring high standards, and building relationships with local communities. The role requires problem-solving skills and the ability to travel. Offering a competitive salary between £35,000 and £40,000, along with hybrid working and opportunities for international travel.

Benefits

Hybrid working

International travel opportunities

Supportive colleagues

Qualifications

• Calm, logical, and hands-on problem-solver.
• Natural communicator and relationship builder.
• Organised, proactive, and able to juggle multiple priorities.
• Experienced in leading small or remote teams.
• Motivated by purpose and genuinely care about people and quality.
• Experience of living or working in a developing country is highly desirable.

Responsibilities

• Lead and support two overseas Programme Managers.
• Keep standards high across accommodation and local partnerships.
• Review programme performance and make necessary improvements.
• Build and maintain close relationships with staff and local communities.
• Handle crises with composure.
• Travel overseas to visit programmes and train teams.

Skills

Problem-solving

Communication

Organizational skills

Team leadership

Flexibility to travel

Job description

We're looking for a pro‑active and committed Operations Manager to take charge of two of our international programmes. As the Operations Manager you’ll be the operational heartbeat between our UK office, and local teams overseas. It’s a high‑trust, hands‑on role with lots of variety – part people leadership, part customer experience, part logistics and planning. And because every day brings something new, you’ll need to stay calm under pressure and thrive on problem‑solving. If you want to work in a business where your decisions matter and your impact is visible every single day, you’ll fit right in.

The Job

• Lead and support two overseas Programme Managers, each running a team on the ground
• Keep standards high across accommodation, safety, placements, and local partnerships
• Review programme performance, budgets, and feedback – then make improvements happen
• Build and maintain close relationships with staff and local communities
• Handle crises with composure and clear judgment when things don’t go to plan
• Travel overseas to visit your programmes, train teams, and see your work in action

Skills Required

• A calm, logical, and hands‑on problem‑solver
• A natural communicator and relationship builder
• Organised, proactive, and able to juggle multiple priorities
• Experienced in leading small or remote teams
• Motivated by purpose and genuinely care about people and quality
• Flexible to travel overseas, sometimes at short notice
• Experience of living or working in a developing country is highly desirable

The Package

• A varied, purposeful role where you’ll see your work make a real‑world impact
• Salary: £35,000 - £40,000, depending on experience
• Hybrid working – Brighton office + remote flexibility
• Interesting and varied international travel (2-3 trips a year)
• Supportive, experienced colleagues who genuinely care about what they do
• The chance to help shape the future of an established organisation with a small, dedicated team

Interested

If you are interested in the above vacancy, please click ‘APPLY’ or email your CV to [e-mail]