Operations Manager

The Clancy Group Limited; Tonbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leader in construction services in the UK seeks a results-driven R & M Operations Manager to lead a team in delivering high-quality services. The ideal candidate is a dynamic leader with a strong background in the utilities sector, and exceptional communication skills. Responsibilities include developing strategies for efficiency, upholding health and safety standards, and managing operational improvements. The role offers a competitive salary, pension, healthcare, and a holiday allowance starting at 24-26 days per annum, alongside employee benefits with discounts and a cycle to work scheme.

Benefits

Competitive salary

Pension

Healthcare

Holiday allowance

Employee benefits program

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in leading teams in fast-paced environments.
• Background in utilities and water sector.
• Full UK driving licence.

Responsibilities

• Develop innovative strategies to improve efficiency.
• Lead teams to uphold health, safety standards.
• Minimise customer complaints through effective planning.
• Encourage continuous improvement across teams.

Skills

Dynamic leadership

Exceptional communication skills

Commercial awareness

Operational improvement

Computer literacy

Education

IOSH qualification

NRSWA qualification

ILM Level 3 qualification (preferred)

Job description

We are looking for a results-driven R & M Operations Manager to lead and support a team of supervisors (Front Line Managers) in delivering an efficient and high-quality service within our South East Water Contract. This is a challenging yet rewarding opportunity, ideal for someone who thrives on change and continuous improvement. Here are just some of the activities you will be involved with…

• Develop and implement innovative strategies, processes, and procedures to improve commercial and operational efficiency.
• Lead and inspire teams to uphold the highest standards of health, safety, environment & quality.
• Drive a "right first time" culture to minimise customer complaints.
• Proactively plan and manage future works and programmes, ensuring optimal use of labour, plant, and resources.
• Promote best practices across teams and encourage continuous improvement.

We do what we say - That's why we need people like you to help us deliver on our promises. People who enjoy getting things done!

Are you a dynamic and inspiring leader with a passion for performance management?

Do you thrive in a fast-paced environment where you can drive efficiency and excellence? You are a strong, confident leader with exceptional communication skills, commercial awareness, and the ability to inspire and motivate teams. You should be comfortable working in a fast-paced environment, with the ability to manage challenges and drive continuous improvement. A background in the utilities and water sector is essential, along with IOSH and NRSWA qualifications. You should have experience leading teams and implementing operational improvements. Strong computer literacy is also required, as well as a full UK driving licence. Ideally, you will hold an ILM Level 3 qualification (or higher), though this is preferred rather than essential.

Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us - one of our values is to do what we say we will do!

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.