Operations Manager

OnRoute Transport Group; Thurrock; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Generous annual leave

Employee discounts

Job summary

OnRoute Transport Group in the United Kingdom is seeking an Operations Manager to ensure smooth, safe, and compliant delivery of all transport operations. You will lead the driver team, oversee route management, and act as the key link between the business, drivers, local authority partners, and the administrative function.

The role requires proven operations management experience in transport or logistics, strong PHV licensing knowledge, team leadership, and excellent organisational and

Qualifications

• Proven experience in an operations management role within transport or logistics.
• Strong understanding of PHV operator licensing requirements.
• Experience managing a team of drivers or field-based staff.
• Excellent organisational and communications skills.
• Proficiency in Microsoft Office, particularly Excel.
• Saf safeguarding awareness and commitment to wellbeing.
• Full valid UK driving licence and right to work in the UK.

Responsibilities

• Oversee day-to-day management of the vehicle fleet.
• Manage the Driver Register and ensure all drivers hold valid licences and DBS certificates.
• Allocate routes to drivers based on availability, location, and requirements.
• Ensure full compliance with all conditions of the OnRoute PHV Operator Licence.
• Maintain all operational registers and logs in accordance with company SOP v1.0.
• Act as the lead point of contact for any incident, accident, or safeguarding concern.
• Line manage the Administrative Officer and other operational support staff.
• Provide regular operational reports to the Directors.

Skills

Driver management

PHV licensing knowledge

Organisational skills

Communication skills

Excel

Safeguarding awareness

UK driving licence

Tools

Microsoft Office

Job description

The Operations Manager is responsible for the smooth, safe, and compliant delivery of all transport operations at OnRoute Transport Group. You will lead the driver team, oversee route management, ensure full regulatory compliance, and act as the key link between the business, its drivers, local authority partners, and the administrative function.

Key Responsibilities

• Oversee day-to-day management of the vehicle fleet
• Manage the Driver Register and ensure all drivers hold valid licences and DBS certificates
• Allocate routes to drivers based on availability, location, and requirements
• Ensure full compliance with all conditions of the OnRoute PHV Operator Licence
• Maintain all operational registers and logs in accordance with company SOP v1.0
• Act as the lead point of contact for any incident, accident, or safeguarding concern
• Line manage the Administrative Officer and other operational support staff
• Provide regular operational reports to the Directors

What You Need

• Proven experience in an operations management role, ideally within transport or logistics
• Strong understanding of PHV operator licensing requirements
• Experience managing a team of drivers or field-based staff
• Excellent organisational skills and communications skills
• Proficiency in Microsoft Office, particularly Excel
• Safeguarding awareness and commitment to wellbeing
• Full valid UK driving licence
• The right to work in the United Kingdom

Benefits & Provision

• £15.00 per hour
• Permanent, full-time employment with a growing operator
• Generous annual leave entitlement
• Monthly pay
• Hundreds of discounts from selected retailers through our employee benefits programme
• A key leadership role with genuine influence over how the business operates
• Supportive Directors with a clear vision for expansion

Safeguarding Notice

OnRoute Transport Group Ltd is an equal opportunities employer. All appointments are subject to satisfactory pre-employment checks including an Enhanced DBS with barred list checks.