Operations Manager

Ocado Logistics; Tamworth; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension Plan

Financial Protection

Wellbeing Support

Private Medical Cover

Generous Leave

Family-Friendly

Share Schemes

Lifestyle benefits

Shopping Perks

Job summary

Ocado Logistics is seeking an Operations Manager at Dordon CFC. You will lead a major operational area, manage 4–5 Area Managers, and drive productivity, efficiency and service performance in a fast-paced environment.

You will rotate across day and night shifts (12-hour shifts, 4 days per week, 7-day operation) to deliver exceptional results and support leadership development across multiple business units.

Qualifications

• Experience leading large, diverse teams in a fast-paced environment.
• Strong communication and problem-solving skills.
• Passion for developing people and helping others succeed.
• Experience driving continuous improvement
• Knowledge of warehouse management systems.

Responsibilities

• Lead one of the key operational areas and directly manage 4–5 Area Managers.
• Drive productivity, efficiency, and service performance.
• Create a positive, engaging team culture and coach future leaders.
• Identify opportunities to improve processes and ways of working.
• Support continuous improvement initiatives and wider business goals.

Skills

Team leadership

Communication

Problem-solving

People development

Continuous improvement

Tools

Warehouse management systems

Job description

Why Ocado?

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world – changing the way the world shops, for good.

Job Description

Operations Manager

Ocado Logistics - Dordon CFC

Permanent- Competitive Salary on offer

Why Ocado?

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world – changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About The Role

We’re looking for ambitious, driven leaders to step into an Operations Manager role and play a key part in shaping the future of our operation. This is a fantastic opportunity to broaden your experience, build your leadership capability, and gain exposure across multiple business units—giving you a real understanding of how the wider operation works.

No two days are the same in this fast-paced role. You’ll lead large teams, make big decisions, drive performance, and have the opportunity to influence change across the business. You’ll also rotate across different business areas, giving you valuable experience and setting you up for future career growth.

This Role Includes Both Day And Night Shifts

12-hour shifts

4 days per week across a 7-day operation

Rotation between days and nights (typically 6 months on each)

If you’re looking for a role where you can make a real impact, grow your career, and challenge yourself—this could be your next step.

What You’ll Be Doing

As an Operations Manager, you’ll lead one of our key operational areas and directly manage 4–5 Area Managers, supporting them to lead large teams and deliver exceptional results.

You’ll Be Responsible For

• Leading high-performing teams to deliver operational targets
• Driving productivity, efficiency, and service performance
• Creating a positive, engaging team culture
• Coaching and developing future leaders
• Identifying opportunities to improve processes and ways of working
• Supporting continuous improvement initiatives
• Maintaining high standards of health & safety
• Collaborating across teams to deliver wider business goals

There will also be opportunities to get involved in wider business projects, process improvements, recruitment, and strategic initiatives

Who should apply?

This role is perfect for individuals who are ready to step up, take ownership, and make a real difference.

We’d love to hear from you if you have:

• Experience leading large, diverse teams in a fast-paced environment
• A passion for developing people and helping others succeed
• Strong communication and problem-solving skills
• Knowledge of warehouse management systems
• Experience driving continuous improvement

Most importantly, we’re looking for people with ambition, resilience, and the drive to lead from the front. If you’re ready to challenge yourself and take the next step in your career—we encourage you to apply!

What You Can Expect To Receive In Return -

At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

• Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
• Financial Protection: We offer Income Protection and Life Insurance for financial security.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
• Private Medical Cover: Rest easy with comprehensive private medical insurance.
• Generous Leave: Growing after 5 years, with an option to buy more
• Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Share Schemes: Join exciting share plans to participate in our success.
• Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.
• Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants.

We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.