Operations Manager

Amazon; Redditch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading e-commerce company in Redditch seeks an Operations Manager to oversee teams and enhance logistical efficiency. The role requires managing a team of Area Managers, analyzing performance against objectives, and designing initiatives to boost operational excellence. Candidates should possess a degree and relevant managerial experience, with advanced proficiency in English. This is a great opportunity to contribute to a dynamic work environment focused on operational success.

Qualifications

• Degree in a relevant field.
• Experience in people and stakeholder management.
• Advanced English proficiency necessary.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams and improve site performance.
• Implement actions to enhance operational excellence.

Skills

People management

Stakeholder management

Data analysis

Team leadership

Operational excellence

Education

Degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Job ID: 3132136 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key Job Responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance

Basic Qualifications

• A degree
• Relevant experience in people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains

Preferred Qualifications

• Experience in Lean, Six Sigma and Kaizen techniques
• Experience in a similar logistical working environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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