Operations Manager

Equals One Ltd; Liverpool; On-site; GBP 55,000 - 65,000; Full time

Job summary

A national fleet support company is looking for an Operations Manager in Liverpool. In this full-time, office-based role, you will lead a dedicated team to ensure efficient customer support for fleet operations. The ideal candidate has a strong background in transport or logistics, proven leadership skills, and a genuine commitment to service excellence. You’ll work in a dynamic environment and have the opportunity to make a significant impact.

Benefits

Free onsite parking

Qualifications

• Proven experience in transport, fleet, or logistics operations.
• Strong operational leadership skills.
• Ability to analyse data, KPIs, and workflows.

Responsibilities

• Lead a dedicated team to deliver customer-first support.
• Manage day-to-day operations, driving performance and accountability.
• Ensure responsive, reliable roadside support.

Skills

Operational leadership

Data analysis

Problem-solving

Team development

Job description

Operations Manager – Fleet & Breakdown Services

Liverpool, Estuary Business Park (free onsite parking)
Up to £65,000 DOE + Company Car | Full-time, office-based

Lead from the front in a business built on service and trust. As Operations Manager, you’ll lead a dedicated team to deliver fast, efficient and customer‑first support to fleets across the UK. This organisation provides nationwide tyre breakdown and fleet support services, helping commercial customers keep vehicles on the road and businesses moving every day.

You’ll take ownership of day‑to‑day operations, leading a capable team, managing performance and resources, and driving a culture of excellence and accountability. You’ll balance people, process and performance to deliver results, while building strong relationships with a nationwide network of partners to ensure responsive, reliable roadside support.

This is a hands‑on leadership role in a fast‑paced, customer‑driven environment. If you thrive on problem‑solving, team development and operational control, you’ll fit right in.

What you’ll bring

• Proven experience in transport, fleet or logistics operations, ideally within a commercial vehicle, roadside or service‑driven environment.
• Strong operational leadership, skilled at managing people, shifts and performance.
• A calm, decisive approach under pressure, with sound judgement and integrity.
• The ability to analyse data, KPIs and workflows to improve efficiency and quality.
• A genuine commitment to service excellence and a people‑first leadership style.
• Confidence using IT systems and an openness to adopting tools that drive performance and communication.

Please Note

This role requires proven experience in transport or logistics operations, team leadership in a fast‑paced environment, and the ability to work full‑time on site in Liverpool. Only candidates who meet these essential criteria will be considered.

Why join

You’ll be joining a trusted, long‑established business with a growing national presence and a strong reputation for reliability and partnership. You’ll work with a supportive, capable team where ideas are heard, good work is recognised, and you’ll have the autonomy to make a real impact.

Hours: Monday–Friday, 9am–5pm (occasional flexibility to support operational peaks). The service runs 24/7, with the core team operating between 6am–midnight and Saturday mornings, supported by third parties outside these hours.

Interested in this Operations Manager role? If you’re ready to take ownership of operations that keep fleets moving across the UK, we’d love to hear from you. Contact [e-mail] for a confidential chat or to apply.

Inclusion matters: We’re committed to building a workplace where everyone feels respected, supported and able to thrive. We welcome applicants from all backgrounds.