Operations Manager

Pertemps Leeds; Liverpool; On-site; GBP 81,000 - 99,000; Full time

Job summary

Pertemps Leeds is recruiting an Operations Manager for a new Doncaster warehouse and distribution facility. The role offers strategic leadership, budget and KPI oversight, and hands-on floor visibility to drive high performance in a fast-growing operation.

You will coach managers, shape priorities, plan product flows, and align labour and training with demand while delivering safe, compliant operations and continuous improvement across the site.

Qualifications

• Shaping operational priorities and long-term improvement plans at SLT level.
• Leading warehouse managers and teams across multiple sites.
• Planning inbound/outbound flows to maximise throughput and automation.
• Aligning labour, recruitment and training with demand.
• Delivering KPIs for productivity, service, safety and standards.

Responsibilities

• Shaping operational priorities and long-term improvement plans as part of the SLT.
• Leading and developing warehouse managers and their teams.
• Planning inbound and outbound product flows to maximise throughput and automation capacity.
• Aligning labour, recruitment and training plans with operational demand.
• Delivering KPIs across productivity, service, safety and warehouse standards.
• Collaborating with buying, transport and network planning to maintain schedules.
• Improving inbound product and packaging standards for automated handling.
• Managing agency partners, suppliers and subcontractors against service levels.
• Using performance data to drive continuous improvement and safe practices.

Skills

Warehouse planning

Volume forecasting

Labour management

Automated operations

Change management

Stakeholder influence

Job description

Operations Manager - Warehouse & Distribution

This Operations Manager position with Pertemps Leeds is a full-time, permanent appointment based in Liverpool, offering a salary of £90,000 per annum. The successful candidate will join the senior leadership team at a new warehouse and distribution facility, taking strategic ownership of warehouse operations, planning, product flow and resource management. Visibility on the warehouse floor matters here: coaching managers, setting clear expectations and developing a high-performing team are central duties. Applicants should demonstrate proven leadership within logistics or distribution, strong commercial judgement, and the ability to manage budgets, KPIs and change programmes. Excellent communication and people-development skills are essential for driving operational success across this growing site.

Position Details

Location: Doncaster - New Facility. Salary: Up to £90,000 depending on experience. A strategic appointment. A new facility. An opportunity to shape operational success. Our client is a highly successful, privately owned national retailer with an extensive UK store network and ambitious growth plans. The opening of a new distribution facility in Doncaster offers an exciting opportunity to shape operations, develop a high-performing team and support the company’s continued expansion.

Key Responsibilities

• Shaping operational priorities and long-term improvement plans as part of the SLT.
• Leading and developing warehouse managers and their teams.
• Planning inbound and outbound product flows to maximise throughput and automation capacity.
• Aligning labour, recruitment and training plans with operational demand.
• Delivering KPIs across productivity, service, safety and warehouse standards.
• Collaborating with buying, transport and network planning teams to maintain schedules and resolve issues.
• Improving inbound product and packaging standards for automated handling.
• Managing agency partners, suppliers and subcontractors against agreed service levels.
• Using performance data to drive continuous improvement and champion safe working practices.

What You’ll Bring

You’ll be an experienced warehouse or distribution leader, confident managing managers across multiple teams and combining strategic thinking with practical operational leadership.

• Warehouse planning, volume forecasting and labour management at scale.
• Automated operations and product flow management.
• Delivering change and measurable improvements in operational performance.
• Working within a unionised environment.
• Managing warehouse health and safety standards.
• Influencing senior stakeholders, making commercially sound decisions and developing talent.
• Experience with UKG Dimensions/Kronos or similar workforce scheduling systems would be advantageous.

Supporting the New Site Opening

For an initial period, you’ll spend three days per week at the flagship distribution centre in Warrington, working alongside the General Manager to plan, manage, recruit and prepare for the Doncaster opening. Accommodation and fuel/travel expenses will be covered. There is flexibility in how you arrange your week, with attendance required for key planning and SLT meetings. This strategic appointment offers the opportunity to influence a new facility from the outset within an established, growing retailer.