Operations Manager

Galliford Try Group; Leicester; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Generous holiday entitlement

Cycle to Work scheme

Private medical scheme options

Comprehensive pension plan

Be Well wellbeing programme

Job summary

Galliford Try is seeking an Operations Manager for our Oak Specialist Services business unit in the UK. You will oversee end-to-end delivery of fire remediation and façade schemes, from pre-construction planning and BSR submissions to contract award and maintenance certificate issuance.

You will lead production, drive safety and quality, manage budgets, and report to the Operations Director while building strong client and contractor relationships across regions.

Qualifications

• Proven ability to manage multiple live construction sites and teams across regions.
• A track record of delivering projects safely, on time and to high quality standards.
• Experience coordinating with housing sales teams to meet delivery targets.

Responsibilities

• Provide weekly progress updates and lead weekly progress meetings with internal teams and stakeholders.
• Produce monthly progress reports for board papers, highlighting milestones, risks and cost performance.
• Prepare and present monthly client progress reports to support alignment and transparency.
• Oversee final issue of Maintenance Certificates and ensure regulatory compliance.
• Coordinate with engineers/NHBC and other technical stakeholders to assure QA.

Skills

Multi-site management

Delivery of construction projects

Reporting & communication

Leadership & teamwork

Commercial & strategic awareness

Decision making

Education

Construction management degree or equivalent

CIOB membership or working towards

CSCS managerial level card

Tools

MS Project

Job description

operations manager – oak specialist services

leciester

What you will be doing:

An opportunity has arisen for an Operations Manager to join the team at Galliford Try within our Oak Specialist Services Business Unit. As Operations Manager, you will be responsible for the end-to-end delivery of fire remediation and façade schemes allocated by the Operations Director – Oak Specialist Services. This includes overseeing all production functions from pre‑construction planning, Building Safety Regulator (BSR) submissions, and contract award, through to the final issue of the Maintenance Certificate. You will ensure that projects are delivered to the highest standards of safety, quality, and compliance, while maintaining strong relationships with principal contractors and clients. A key focus of the role is to maximise operational efficiency, service quality, and profitability across all assigned contracts.

• Provide weekly progress updates and lead weekly progress meetings with internal teams and stakeholders
• Produce monthly progress reports for board papers, highlighting key milestones, risks, and financial performance
• Prepare and present monthly team meeting reports to support internal alignment and continuous improvement
• Compile and deliver monthly client progress reports, ensuring transparency and proactive communication
• Produce ad-hoc client reports as required, tailored to specific project or stakeholder needs. Health, Safety, Environment & Compliance
• Review and sign off Health, Safety & Environmental (HS&E) documentation in line with the Business Management System (BMS)
• Report any HS&E issues to the Health & Safety Manager and ensure timely resolution
• Implement and promote the company’s Quality, Safety, and Environmental policies and targets across all projects
• Ensure full compliance with the company’s BMS and actively identify and promote areas for improvement. Quality & Technical Oversight
• Lead weekly presentations of SSER reports, quality management reviews, and programme implications across all sites
• Coordinate with Fire Engineers, consultants, NHBC Risk Inspectors (RIs), and other technical stakeholders to ensure quality assurance
• Manage and control information/drawing registers in collaboration with the Technical department, ensuring timely distribution to site teams and subcontractors.
• Convene and chair team meetings, ensuring action points are recorded, distributed, and monitored to completion
• Manage and support teams of Project Managers and Site Managers, fostering a culture of accountability and excellence
• Collaborate with the planner to design and maintain working programmes that support accurate reporting and delivery
• Work closely with the commercial team to manage project budgets, control costs, and optimise financial performance. Strategic Delivery & Client Engagement
• Ensure all fire remediation schemes are delivered on time, within budget, and to the highest standards of safety and quality.
• Maintain strong working relationships with principal contractors and clients, acting as a key point of contact throughout the project lifecycle
• Support pre‑construction planning, BSR submissions, and contract award processes to ensure readiness and compliance
• Oversee the final issue of Maintenance Certificates, ensuring all contractual and regulatory obligations are met.

About You:

• Proven ability to manage multiple live construction sites and teams across regions including London, the Midlands, and the North West
• Demonstrated experience in delivering construction projects safely, on time, within budget, and to high quality standards
• Experience working closely with speculative housing sales teams to meet unit delivery and sales targets. Reporting & Communication
• Strong ability to report accurately and punctually on progress, risks, and key deliverables.
• Communicates clearly, confidently, and professionally at all levels—internally and externally.
• Skilled in preparing and presenting reports for clients, senior leadership, and board-level stakeholders. Leadership & Teamwork
• Able to lead, motivate, and manage multidisciplinary teams, fostering collaboration and accountability
• Demonstrates sound decision-making within delegated authority and operational scope
• Committed to continuous improvement and driving performance across teams and projects. Commercial & Strategic Awareness
• Commercially astute with a strong understanding of budget control, cost management, and value engineering
• Able to interpret and respond to commercial data to support strategic decision-making. Time & Task Management
• Excellent time management skills with the ability to prioritise, multitask, and meet tight deadlines
• Organised and proactive in managing workloads and project timelines. Professionalism & Conduct
• Maintains a professional appearance and attitude at all times, representing the company with integrity
• Demonstrates alignment with company values such as Excellence, Passion, Integrity, and Collaboration. Problem Solving & Innovation
• Experienced in analysing complex problems and delivering practical, effective solutions.
• Fully aware of individual Health & Safety responsibilities and adheres to company policies and procedures
• Promotes a culture of safety and compliance across all operational activities
• Construction‑related further education, such as HNC, HND, Degree, or Level 7 NVQ in Construction Management or a related discipline
• Membership of the Chartered Institute of Building (CIOB), or actively working towards chartered status
• Valid and appropriate CSCS card for managerial level
• Demonstrable experience in fire remediation and façade works, including cladding replacement and passive fire protection
• Strong working knowledge of NHBC procedures, with a proven track record of successful inspections and handovers
• High level of expertise in construction‑related Health, Safety & Environmental (HS&E) standards and legislation
• Familiarity with Building Safety Regulator (BSR) submission processes and regulatory compliance
• Experience in managing projects under principal contractor responsibilities, including coordination with clients and consultants
• Proficient in interpreting technical drawings, specifications, and construction programmes.
• Competent in using project management software and digital tools for reporting, planning, and document control
• Understanding of the Business Management System (BMS) and its application in operational compliance and continuous improvement.

What We Can Offer in Return:

With an impressive order book of over £4.1 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office‑based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role

About us:

Galliford Try is one of the UK’s leading construction groups with a vision to continuously be a people‑orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.

Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, be passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long‑term value.

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full‑time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.

Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long‑term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview.

A full job description for this role is available upon request.