Operations Manager

WizeHire, Inc; Lancaster; On-site; GBP 44,000 - 53,000; Full time

Job summary

A family-owned cleaning service in Lancaster is seeking an Operations Manager to oversee daily operations, manage a team, and ensure quality standards for residential cleanings. This role offers a $60,000 - $70,000 yearly base salary and performance-based incentives. The ideal candidate will possess strong organizational skills, team management experience, and a problem-solving mindset. Join a supportive work environment where you can thrive and grow alongside a professional team.

Benefits

Performance-based Incentives

Designated Company Vehicle

Clear Path for Professional Advancement

Qualifications

• Experience managing teams in a service or field-based environment.
• Strong organizational skills with the ability to adapt quickly.
• Clear communicator who leads with integrity and consistency.

Responsibilities

• Oversee daily operations for 350 to 400 residential cleanings each month.
• Manage scheduling, routing, quality checks, and client communication.
• Lead, support, and develop field staff through coaching and accountability.

Skills

Team management in service environment

Strong organizational skills

Clear communication

Decision making under pressure

Operations and logistics background

Job description

Posted 6 days ago

Description

Things move fast in this business and strong leadership keeps everything aligned, on time, and on point. Immaculate Custom Cleaning Inc. is hiring an Operations Manager to drive day-to-day execution while strengthening the systems that support a growing service team.

This role oversees field operations, guides a 15+ person crew, and ensures schedules, quality standards, and communication remain sharp across multiple service areas. It’s an ideal opportunity for a leader who enjoys solving problems, supporting people, and turning plans into consistent results.

• Performance-based Incentives
• Designated Company Vehicle
• Clear Path for Professional Advancement

Responsibilities

• Oversee daily operations for 350 to 400 residential cleanings each month
• Manage scheduling, routing, quality checks, and client communication
• Lead, support, and develop field staff through coaching and accountability
• Improve workflows, documentation, and operational systems
• Monitor key performance metrics and solve issues proactively

Qualifications

• Experience managing teams in a service or field-based environment
• Strong organizational skills with the ability to adapt quickly
• Clear communicator who leads with integrity and consistency
• Comfortable making decisions and offering solutions under pressure
• Background in operations, logistics, or small business leadership

Compensation

$60,000 - $70,000 yearly base salary

About Immaculate Custom Cleaning Inc.

Immaculate Custom Cleaning Inc. is a family owned company serving Lancaster County with dependable, detail-focused residential cleaning services. We’re known for combining professionalism with a personal approach that clients trust.

Since 2019, we’ve grown by investing in our people, refining our systems, and maintaining high service standards. Our team enjoys a supportive work environment, clear expectations, and the opportunity to grow alongside a company with a strong vision for the future.