Operations Manager

NHS; Greater Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization is seeking an Operations Manager to lead operational management in Wigan. The successful candidate will oversee daily operations, support primary care networks, and provide leadership to ensure high-quality service delivery. Strong experience in operational management and leadership, alongside excellent IT and communication skills, is required for this full-time, permanent position.

Qualifications

• Significant experience in a management role with a good standard of general education.
• Experience of operational management and business planning.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage the operational business day-to-day to support Primary Care Networks.
• Oversee operational teams to ensure services meet required standards.
• Provide managerial support to the Director of Operations.

Skills

Operational management

Leadership

Communication

IT skills

Interpersonal skills

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Job Summary

An exciting opportunity has arisen for an Operations Manager to join Wigan GP Alliance. You will lead on operational management within the organisation.

The Operations Manager is integral to the organisation, supporting the delivery and transformation that enables the organisation to progress and expand. The role provides managerial and leadership support to the Director of Operations. You will be a resilient, flexible professional committed to ensuring the delivery of safe, effective, and sustainable high‑quality services.

Responsibilities

Managing the operational business day‑to‑day, ensuring the Alliance delivers support to Primary Care Networks and Practices in the borough in line with organisational deliverables. The post holder will undertake any other duties commensurate with the role and within their own competence.

Ensuring services are delivered to the required standards through overseeing the operational teams within the organisation.

Qualifications

• Significant experience in a management role with a good standard of general education.

Experience

• Experience of operational management; service strategy; business planning; performance management; demonstrable leadership ability at a senior level.
• Experience of working in primary or secondary care; recent managerial experience in a related organisation.

IT Skills

• Excellent IT skills with proficient knowledge and experience of MS packages (Word, Excel, PowerPoint, etc.).
• Full, clean driving licence.
• DBS check will be carried out.

Clinical IT System Experience (Desirable)

• Working knowledge and experience of clinical IT systems, preferably SystmOne.

Person Specification

• Excellent communication and interpersonal skills.
• Credibility to work collaboratively with clinicians, senior management, staff and key stakeholders across the system.
• Ability to build excellent and productive relationships.
• Resilience and flexibility.

Additional Information

Pay scheme: Depending on experience. Contract: Permanent. Working pattern: Full‑time. Location: 17 Beecham Court, Wigan, Lancashire, WN3 6PR. Reference number: B0385-25-0014.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to review any previous criminal convictions.

Employer Details

Wigan GP Alliance
17 Beecham Court
Wigan
Lancashire
WN3 6PR
Website: www.wigangpalliance.org