Operations Manager

The Bloomsbury; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Managed Education Services provider in Greater London is seeking an experienced Operations Manager to oversee operational functions and recruitment. You will work closely with senior leadership to enhance business performance, utilize data for decision-making, and implement robust policies. The ideal candidate has experience in scaling businesses, strong project management skills, and thrives in fast-paced environments. This role offers a competitive salary and a clear path for career progression.

Benefits

Competitive salary package

Clear progression opportunities

Employee Assistance Program

Gym membership contribution

Qualifications

• Experience in a growing or scaling business environment.
• Proven ability to thrive in fast-paced, agile settings.
• Experience in regulated environments, ideally education or healthcare.

Responsibilities

• Lead and grow the recruitment function and back-office operations.
• Own and optimise people systems and operational processes.
• Partner with senior leaders to drive organisational performance.

Skills

Project management

Analytical skills

Problem-solving

Job description

Overview

This is a senior leadership role responsible for ensuring the people, systems, data and policies required for sustainable growth are designed, embedded and continuously improved. Acting as a trusted right-hand to the Founder and Managing Director, the Operations Manager will take a proactive, hands-on approach, anticipating challenges, moving quickly, and making confident decisions in a fast-changing environment. Working closely with senior leaders across the business, this role enables teams to perform at their best while building the operational foundations needed to scale.

Key Responsibilities

• Lead and grow the recruitment function and back-office operations to support ongoing business expansion
• Own and optimise people systems, operational processes, and enabling technology
• Partner cross-functionally with senior leaders to drive organisational performance and delivery
• Develop, implement and maintain robust people policies and operational frameworks
• Use data and analytics to inform decisions, track performance, and identify improvement opportunities

Experience and Qualifications

• Experience operating in a growing or scaling business environment
• Proven ability to thrive in a fast-paced, agile organisation
• Experience working within a regulated environment, ideally education, healthcare or a related sector
• Strong project management skills with a track record of delivering change
• Commercially minded with an analytical, problem-solving approach

About Our Client

Our client is a rapidly growing and profitable private business operating within the Managed Education Services sector. Known for its entrepreneurial mindset and strong commercial performance, the organisation partners closely with education providers to deliver high-quality, scalable services. With ambitious growth plans and a people-first culture, the business is entering its next phase of maturity and is investing in leadership to support this journey.

Benefits

• Competitive salary package reflective of experience and impact
• Clear opportunity for progression as the business continues to grow
• Access to a comprehensive Employee Assistance Program (EAP) to support wellbeing
• Contribution towards gym membership or health and fitness initiatives

To submit your CV for this exciting Operations Manager opportunity, please click 'Apply' now