Operations Manager

University of Glasgow; Glasgow; On-site; GBP 41,000 - 47,000; Full time

Job summary

A prestigious university in Glasgow is seeking an Operations Manager to oversee school operations and manage service strategies. The ideal candidate will lead teams to foster an inclusive environment, coordinate projects, and enhance service provision. This permanent, full-time position requires a commitment to continuous improvement and organizational development.

Responsibilities

• Oversee the management and strategic direction of the school’s operations.
• Lead agile service provision in business processes and activities.
• Coordinate and facilitate projects involving support teams.

Job description

College of Social Sciences – School of Social & Political Sciences

Operations Manager

Vacancy Reference: 184397

Salary: UofG Grade 7, £41,064 - £46,049 per annum

Today, the University of Glasgow is one of the world's top 100 universities and ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2024, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation and our past achievements inspire our current world changers.

As a senior member of the School Professional Services Team, this role plays an important part in overseeing the management and strategic direction of the school’s operations. The successful candidate will lead agile service provision in business processes and activities, enhancing service excellence through a collaborative, inclusive and purpose-driven school professional service team.

The core purpose of this role is to foster an inclusive environment and lead the design and development of a proactive and resilient operations service aligned with the school’s core activity. It is responsible for leadership and coordination of administration, policies and procedures, communication strategies, roles and responsibilities of staff members. This role will coordinate and facilitate projects involving other support teams in the School, College and wider University. This role leads and contributes on behalf of the school to College and University-wide change programmes. This role is key to the development and organisation of plans and actions to embed and facilitate a culture of continuous improvement enabling progress towards the school’s core goals and objectives.

This post is full time (35 hours per week) and is offered on an open ended (permanent) basis.