Operations Manager

NADclinic- Producers of the worlds premium NAD+; England; On-site; GBP 50,000 - 60,000; Full time

Job summary

A wellness and longevity company is seeking an Operations Manager based in London to streamline business operations. This role involves overseeing daily operations to support international expansion, leading projects, and collaborating across teams. Candidates should have over 5 years of experience in operations and excellent project management, organizational, and communication skills. The position comes with competitive benefits including holidays, sick pay, and health schemes.

Benefits

20 days holiday

Paid company sick pay scheme

Contributory Pension Scheme

Employee Assistance Programme Service

Health and Dental schemes after 1 year of service

Free Blood Test & Consultation

50% Friends & Family Discount

Qualifications

• 5+ years of experience in operations, project management, or similar role.
• Proven ability to manage complex projects across global teams.
• Strong problem-solving skills and positive attitude.

Responsibilities

• Oversee and optimise daily operations for international expansion.
• Lead cross-functional projects ensuring timely delivery.
• Manage compliance with international operational standards.

Skills

Project management

Communication skills

Problem-solving skills

Organizational skills

Tools

Asana

Monday.com

NetSuite

Excel

Google Sheets

Job description

Job Title

Operations Manager

Location

Wimpole Street, London. Full-time, Office-Based

Working Hours

Monday–Friday, with potential for one remote day per week post-probation

Industry

Wellness and Longevity

Reports To

Senior Operations Manager

Salary

£50-60,000 depending on experience.

About Us

AtNADclinic,we’reproud to be an innovative,forward-thinkingand truly transformational company that gives our clients the opportunity to ‘be their best self’.With a team of medical professionals specialising in nutrition,neurologyand complementary therapies, we aim to improve psychological and physical health and performance. We do this through harnessing the unique power of essential and life-changing NAD+, a molecule that helps our cells produce energy, and which can mitigate the debilitating effects of ageing,illnessand chronic conditions.

Role Overview

We are seeking a proactive and adaptable Operations Manager to lead and streamline our day-to-day business operations as we scale. Based in London, you will report to the Senior Operations Manager and work cross-functionally with teams across the UK, Europe. This role requires a self-starter with excellent project management skills, strong business acumen, a proactive, solutions-focused mindset and someone who doesn’t mind rolling up their sleeves to get things done.

Key Responsibilities

• Oversee and optimise daily operations to support the business’s international expansion.
• Lead cross-functional projects, ensuring delivery on time, on budget, and in alignment with strategic objectives.
• Collaborate with e-Commerce function, supply chain, product development, client services, and marketing to ensure operational excellence.
• Identify inefficiencies in workflows and implement scalable systems and processes.
• Support global logistics, including supplier coordination, inventory management, and fulfilment operations.
• Manage compliance with international operational standards and regulations.
• Contribute to strategic planning and forecasting with a keen eye for continuous improvement.

Key Requirements

• 5+ years of experience in an operations, project management, or similar role, ideally within a high-growth or wellness-related industry.
• Proven ability to manage complex projects across global teams.
• Exceptional organisational and communication skills.
• Ability to work independently, take initiative, and thrive in a fast-paced environment.
• Strong problem-solving skills and a can-do, positive attitude.
• Familiarity with operations platforms (e.g., Asana, Monday.com, NetSuite) and data tools(e.g., Excel, Google Sheets, BI dashboards).
• Experience in supply chain, logistics, or international trade is a plus.

In addition to working within an exceptionally driven team and contributing to our client experience, we have a number of excellent benefits to reward you for your hard work.

Benefits

• 20 days holiday (in addition to Bank Holidays)
• Paid company sick pay scheme
• Contributory Pension Scheme
• Employee Assistance Programme Service
• Health and Dental schemes after 1 year of service
• Free Blood Test & Consultation by our clinic Doctor in your first week
• Free Infusion after passing your probation, and 1 every quarter (3 months) following this
• 50% Friends & Family Discount