Operations Manager

Investigo Change Solutions; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is looking for an experienced Operations Manager to oversee financial crime teams in Guernsey. This role involves strategic leadership and operational oversight while working closely with international partners. Ideal candidates will have proven experience in financial crime investigations and strong communication skills. This position offers a competitive salary along with the chance to influence global financial crime strategies in a respected financial center.

Qualifications

• Proven operational and managerial experience in financial or economic crime environments.
• Strong track record investigating serious and complex money laundering or financial crime cases.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and develop multi-disciplinary teams providing clear direction and support.
• Ensure operational activity aligns with legislation and policies.
• Drive improvements in processes and operational effectiveness.

Skills

Operational and managerial experience in financial crime environments

Investigating complex money laundering cases

Ability to interpret financial intelligence

Excellent communication skills

Experience with law enforcement bodies

Understanding of AML/CFT frameworks

Integrity and professional judgement

Education

Relevant professional accreditation (e.g., AML/CFT)

Senior leadership training

Job description

Operations Manager – Financial Crime – Guernsey

Are you an experienced financial crime professional with a proven track record in complex investigations, intelligence development, or AML/CFT operations? Or perhaps you're a seasoned manager ready for a role that offers genuine strategic influence, international collaboration, and the chance to shape outcomes in one of the most sophisticated financial jurisdictions in the world?

Investigo Government Solutions have partnered with the Economic & Financial Crime Bureau (EFCB) and the Financial Intelligence Unit (FIU) in Guernsey to recruit Operations Managers across several specialist teams. These are permanent positions offering strong remuneration, exceptional quality of life, and the opportunity to work at the forefront of global financial crime prevention. Multiple positions are available across Investigations, Asset Recovery, Financial Intelligence and International Money Laundering Intelligence Development.

Summary of the Position

Operations Managers play a pivotal leadership role within Guernsey’s financial crime framework. You will provide technical guidance, operational oversight, and strategic direction to teams of investigators and intelligence officers – ensuring cases are developed professionally, efficiently, and in accordance with legislation, best practice, and international standards. Whether your background is in criminal investigation, financial intelligence, money laundering analysis, or asset recovery, you will be responsible for driving high‑quality operational outputs, improving effectiveness against key national risks, and strengthening Guernsey’s standing against FATF Immediate Outcomes 6, 7, and 8. This is a role where leadership, judgement, and professional credibility matter. You’ll work closely with domestic and international partners, manage sensitive and complex casework, and play a central part in the identification, investigation, and disruption of high‑risk illicit finance.

Key Responsibilities

• Leadership & Governance
• Lead, motivate, and develop multi‑disciplinary teams, providing clear direction, mentoring, and a culture of professionalism and high performance.
• Ensure operational activity aligns with legislation, policy, and FATF international standards.
• Conduct performance reviews, set objectives, and support succession planning.
• Represent the EFCB/FIU domestically and internationally, including speaking at relevant forums.
• Operational Delivery
• Provide expert technical advice on intelligence and investigative methodologies.
• Ensure cases progress proactively, lawfully, and at pace, maintaining high standards of quality control.
• Oversee the preparation of intelligence packages, case files, and applications to the Court or Law Officers of the Crown.
• Drive improvements in processes, policies, and operational effectiveness.
• Specialist Areas (depending on deployment)
• Criminal Investigation Team (CIT)
• Lead serious and complex money laundering investigations.
• Oversee investigative strategies, case file preparation, and the use of covert or targeted techniques.
• Enhance national and international collaboration to strengthen investigative outcomes.
• Asset Recovery Team (ART)
• Lead non‑conviction and conviction‑based asset recovery actions under the 2023 Law.
• Manage freezing, seizure, forfeiture, and complex restitution processes.
• Support law enforcement colleagues and ensure timely, high‑quality civil actions.
• Proactive International Money Laundering Intelligence Development Team (PIMLIDT)
• Lead teams identifying high‑risk standalone money‑laundering cases linked to foreign criminality.
• Develop intelligence using a broad range of financial information and proactive analytical techniques.
• Present intelligence packages to Case Evaluation Boards for potential adoption into criminal investigation.
• Financial Intelligence Unit (FIU)
• Lead Financial Intelligence Officers in delivering intelligence that reflects national risk priorities.
• Oversee the Consent Regime, statutory powers, and development of cases for investigation.
• Work with private sector partners to improve intelligence capabilities and outputs.

Key Skills/Experience Required

• Proven operational and managerial experience in financial or economic crime environments.
• Strong track record investigating serious and complex money laundering or financial crime cases.
• Ability to interpret and analyse multifaceted financial intelligence and data.
• Excellent communication and interpersonal skills, with the ability to inspire, guide, and support teams.
• Experience working with domestic and international partners, regulators, or law enforcement bodies.
• Deep understanding of AML/CFT frameworks, SAR regimes, and intelligence development processes.
• Demonstrable integrity, confidentiality, and professional judgement.

Preferred Qualifications/Experience

• Relevant professional accreditation (e.g., AML/CFT, financial investigations, intelligence analysis).
• Evidence of senior leadership training.
• Experience working with FATF standards, MLAT processes, or international money laundering typologies.

Why Guernsey?

Guernsey offers the opportunity to work in a globally respected financial centre with an international footprint far beyond its size. With a world‑class reputation for compliance and risk management, your work will directly influence how the island tackles global financial crime threats. You’ll also enjoy a genuine work‑life balance, a collaborative environment, and the chance to live somewhere safe, welcoming, and community‑focused – all while contributing to highly specialised, impactful work.