Operations Manager

Veolia; Dover; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading waste management company based in Dover is seeking an Operations Manager. You will be responsible for managing kerbside collections and street cleaning, leading a large workforce, and ensuring compliance with health and safety standards. The ideal candidate has experience in people management and the waste industry, with strong leadership and communication skills. This role offers a competitive salary with additional benefits including a car allowance and pension.

Benefits

25 days of annual leave

Choice of company car or car cash allowance

Access to company pension scheme

Paid volunteering day

Ongoing training and development opportunities

Qualifications

• Experience managing larger teams in a relevant field.
• Knowledge of waste industry operations.
• Strong communication and IT skills.

Responsibilities

• Manage kerbside collections and street cleaning services.
• Oversee HR processes and staff training.
• Deputise for the Contract Manager as needed.

Skills

Experience of people management

Waste industry experience

Leadership and team development

Communication skills

Budget management

Job description

Ready to find the right role for you?

Operations Manager

Salary: Competitive plus car/allowance & pension

Grade: 5.3

Hours: Full-time - 40 hours per week (Monday to Friday) plus periodic salaried Saturday or Sunday working.

Location: Tower Hamlets Road, Dover

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave
• Choice of company car or car cash allowance
• Access to our company pension scheme
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allow you to reach your full potential

What you'll be doing

• Ensure the cost effective management of two main services, kerbside collections and street cleaning. Ensuring that these operate to the highest level of health and safety and in line with company policies, procedures, compliance and legislation.
• To manage a large workforce, including Service Delivery Managers as direct reports, and all other Drivers & Operatives in line with the contract specifications.
• Conduct staff training and inductions/welfare, overseeing HR processes.
• Deputise for the Contract Manager as and when required.
• Become the CPC holder for the Dover Municipal depot Fleet.
• Over the health and safety of all staff and site users and ensure they have the correct PPE at all times.
• AVA reporting and task completion.
• Ensure all staff are trained and receive the tool box talks.
• Carry out staff appraisals and ensure development plans are in place.
• Complete the absence management processes.
• Ensure all new employees complete the company induction and are developed.

What we're looking for

• Experience of people management, ideally with larger teams.
• Previous waste industry experience.
• Capability to lead, motivate, and develop teams while managing performance and fostering collaboration.
• Strong verbal, written communication and IT skills.
• Ability to manage operational budgets, control costs, and optimise resource allocation.

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.