Operations Manager

Veolia Environmental Services (Uk) Plc; Dover; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading environmental services company in Dover is seeking a dedicated individual to manage kerbside collections and street cleaning services. You will oversee a large workforce, ensuring high levels of health and safety, while fostering team collaboration and driving operational excellence. The ideal candidate will have experience in people management and the waste industry. This role offers competitive benefits including annual leave, a company car or allowance, and ongoing training opportunities.

Benefits

25 days of annual leave

Choice of company car or car cash allowance

Company pension scheme

Paid volunteer leave

Ongoing training and development opportunities

Qualifications

• Experience of people management, ideally with larger teams.
• Previous waste industry experience.
• Capability to lead, motivate, and develop teams while managing performance.

Responsibilities

• Ensure the cost-effective management of kerbside collections and street cleaning.
• Manage a large workforce, including Service Delivery Managers.
• Conduct staff training and oversee HR processes.
• Deputise for the Contract Manager when necessary.

Skills

Management of larger teams

People management

Communication skills

Operational budget management

Collaboration

Job description

Responsibilities

• Ensure the cost effective management of two main services, kerbside collections and street cleaning. Ensuring that these operate to the highest level of health and safety and in line with company policies, procedures, compliance and legislation.
• To manage a large workforce, including Service Delivery Managers as direct reports, and all other Drivers & Operatives in line with the contract specifications.
• Conduct staff training and inductions/welfare, overseeing HR processes.
• Deputise for the Contract Manager as and when required.
• Become the CPC holder for the Dover Municipal depot Fleet.
• Oversee the health and safety of all staff and site users and ensure they have the correct PPE at all times.
• AVA reporting and task completion.
• Ensure all staff are trained and receive the tool box talks.
• Carry out staff appraisals and ensure development plans are in place.
• Complete the absence management processes.
• Ensure all new employees complete the company induction and are developed.

Qualifications

• Experience of people management, ideally with larger teams.
• Previous waste industry experience.
• Capability to lead, motivate, and develop teams while managing performance.
• Fostering collaboration.
• Strong verbal, written communication and IT skills.
• Ability to manage operational budgets, control costs, and optimise resource allocation.

Benefits

• 25 days of annual leave
• Choice of company car or car cash allowance
• Access to our company pension scheme
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allow you to reach your full potential

About Veolia

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

EEO Statement

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Apply today, so we can make a difference for generations to come.