Operations Manager
Allscreens Nationwide Ltd
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Benefits offered by this job
Job summary
BaxterStorey in the United Kingdom is seeking an exceptional Operations Manager to lead multi-site catering operations with a focus on guest experience and profitability.
You will partner with clients, coach senior managers, and drive commercial growth while developing talent and fostering a culture of hospitality excellence. This role demands strong leadership, financial acumen, and a passion for innovative food-led experiences.
Qualifications
- Proven experience managing large-scale, multi-site operations in the catering and hospitality industry.
- Analytical mindset to interpret financial data and customer insights to shape winning strategies.
- Track record of driving innovation in food services and embracing new trends.
- Strong presentation skills and the charisma to influence stakeholders at all levels.
- A leader who champions health & safety, diversity, and inclusion.
- Natural people developer with a focus for training, motivating, and building high-performing teams.
- A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth.
Responsibilities
- Maximise performance of the team through positive and effective leadership, combined with support and coaching.
- To form and maintain a culture where individual and team development is encouraged, service standards are constantly reviewed and improved upon.
- Ensure all company and legislative Health & Safety requirements are achieved.
- Identify new opportunities and develop strategies for maximising them.
- Stay updated on market trends.
- Mobilise and support new locations.
Skills
Job description
Location: Guildford, Weybridge, Leatherhead
- 35Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 24 weeks of enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Pension and life insurance.
- Discounts available from the Perkboxapp, from high street shops to holidays & cinemas.
- Access to employee assistance programme.
- Cycle to work scheme.
Are you a commercially minded hospitality leader, a natural relationship builder, a passionate people developer, and above all, a true foodie?
At BaxterStorey, we're looking for an exceptional
This role is about much more than operational excellence. You'll be a trusted partner to clients, a coach to your teams, and a driving force behind commercial growth. You'll understand how to balance creativity with profitability, empowering talented managers to run their businesses with confidence while championing a shared vision of exceptional hospitality.
We're seeking someone who thrives on building meaningful relationships, spotting and developing talent, and creating innovative food-led experiences that clients and customers genuinely love. You'll be equally comfortable discussing financial performance, mentoring future leaders, and sharing excitement about the latest food and hospitality trends.
At BaxterStorey, our people are what set us apart. In return, we'll provide an inclusive and supportive environment, investment in your development, and the freedom to make a real impact across your region.
If you're a commercially astute leader with a passion for people, partnerships, and great food, we'd love to hear from you.
The successful Operations Manager will be responsible for all aspects of catering operations, including planning, logistics, execution, and will require proven outstanding client relationship management. This is a high-pressure role that requires excellent communication and organisational skills, as well as a keen eye for detail.
- Maximise performance of the team through positive and effective leadership, combined with support and coaching
- To form and maintain a culture where individual and team development is encouraged, service standards are constantly reviewed and improved upon.
- Ensure all company and legislative Health & Safety requirements are achieved
- Identify new opportunities and develop strategies for maximising them
- Stay updated on market trends.
- Mobilise and support new locations
- Proven experience managing large-scale, multi-site operations in the catering and hospitality industry.
- Analytical mindset, with the ability to interpret financial data and customer insights to shape winning strategies.
- A track record of driving innovation in food services and embracing new trends.
- Strong presentation skills and the charisma to influence stakeholders at all levels.
- A leader who champions health & safety, diversity, and inclusion.
- Natural people developer with a focus for training, motivating, and building high-performing teams.
- A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth.
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
We embrace our differences to push creativity and we work together to be better.
We work together as a team to lead by example, protecting the planet and supporting local communities.
Company: Baxterstorey Salary: £60,000 - £60,000 Hours: Full-time Location: Dorking, RH4 1TL Job type: Permanent Posting date: 13 Aug 2026 Closing date: 12 Sept 2026
Are you a commercially minded hospitality leader, a natural relationship builder, a passionate people developer, and above all, a true foodie?
At BaxterStorey, we're looking for an exceptional
This role is about much more than operational excellence. You'll be a trusted partner to clients, a coach to your teams, and a driving force behind commercial growth. You'll understand how to balance creativity with profitability, empowering talented managers to run their businesses with confidence while championing a shared vision of exceptional hospitality.
We're seeking someone who thrives on building meaningful relationships, spotting and developing talent, and creating innovative food-led experiences that clients and customers genuinely love. You'll be equally comfortable discussing financial performance, mentoring future leaders, and sharing excitement about the latest food and hospitality trends.
At BaxterStorey, our people are what set us apart. In return, we'll provide an inclusive and supportive environment, investment in your development, and the freedom to make a real impact across your region.
If you're a commercially astute leader with a passion for people, partnerships, and great food, we'd love to hear from you.
The successful Operations Manager will be responsible for all aspects of catering operations, including planning, logistics, execution, and will require proven outstanding client relationship management. This is a high-pressure role that requires excellent communication and organisational skills, as well as a keen eye for detail.
- Maximise performance of the team through positive and effective leadership, combined with support and coaching
- To form and maintain a culture where individual and team development is encouraged, service standards are constantly reviewed and improved upon.
- Ensure all company and legislative Health & Safety requirements are achieved
- Identify new opportunities and develop strategies for maximising them
- Stay updated on market trends.
- Mobilise and support new locations
- Proven experience managing large-scale, multi-site operations in the catering and hospitality industry.
- Analytical mindset, with the ability to interpret financial data and customer insights to shape winning strategies.
- A track record of driving innovation in food services and embracing new trends.
- Strong presentation skills and the charisma to influence stakeholders at all levels.
- A leader who champions health & safety, diversity, and inclusion.
- Natural people developer with a focus for training, motivating, and building high-performing teams.
- A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth.
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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