Operations Manager

Amazon Jobs; Coalville; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global logistics leader in the UK is seeking an Operations Manager to lead and develop a team of Area Managers. This role involves analyzing performance metrics, improving operational excellence, and collaborating with various support teams. Successful candidates will hold a Bachelor's or Master's degree, have experience in logistics and stakeholder management, and must be fluent in English. Join a diverse team to drive innovation and efficiency in a fast-paced environment.

Qualifications

• Bachelor's degree or Master's degree is required.
• Experience in stakeholder management and data analysis.
• Fluent in speaking, writing, and reading English.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams and improve site performance.
• Design and deliver initiatives to boost operational excellence.

Skills

Stakeholder management

Data analysis

Logistics knowledge

Leadership

Fluent in English

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.‑ Bachelor's degree, or Master's degree

Qualifications

• Bachelor's degree, or Master's degree
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Speak, write, and read fluently in English
• Experience in analyzing data to drive decisions
• Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
• Experience with Six Sigma tools and Lean techniques
• Experience within a distribution center, logistics, or manufacturing environment
• Experience with Microsoft Office including Outlook, Word, and Excel

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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