Operations Manager

BJSS Limited; City of Westminster; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading UK infrastructure company seeks an experienced Operating Cost & Value Lead to shape the operational cost strategy of a major programme. This role involves leading the development and management of the operational cost baseline, shaping governance processes, and advising senior leaders on cost risks. Ideal for those looking to impact large-scale national initiatives, this position offers excellent growth opportunities and a collaborative work environment.

Benefits

Flexible working

Professional growth opportunities

Qualifications

• Ability to interpret complex commercial or economic analysis in public sector environments.
• Strong knowledge of operational cost baselines and governance frameworks.
• Proven skills at developing practical solutions.

Responsibilities

• Lead development and delivery of the Operational Cost Baseline.
• Maintain and improve the Operational Cost Estimate.
• Shape governance processes for operational cost decisions.
• Provide strategic advice on operational cost risks.

Skills

Interpret complex commercial analysis

Knowledge of operational cost baselines

Identify process gaps

Confident communication

Collaborative approach

Job description

Overview

Are you an experienced Operating Cost & Value Lead looking to play a central role in shaping the operational value strategy of a major UK infrastructure programme? This position offers the chance to build and implement the organisation's long‑term operational cost framework, ensuring major national assets are governed with clarity, rigour and strong public value. You'll join a high‑profile organisation driving one of the country's most transformative transport initiatives, where operational cost management is becoming increasingly critical to long‑term success. Working closely with senior leaders, internal experts and government partners, you'll influence strategic decisions, challenge assumptions and support the development of robust economic models. You'll thrive in a collaborative directorate known for technical expertise and innovation, while benefiting from excellent professional growth opportunities, flexible working and exposure to large‑scale modelling and programme governance. This role is ideal for someone seeking to deepen their strategic impact within a complex, high‑stakes environment while contributing to a project of national significance.

Responsibilities

• Lead the development and delivery of the Operational Cost Baseline and its management plan.
• Maintain and improve the Operational Cost Estimate, commissioning analysis and ensuring assumptions are accurate and governed effectively.
• Shape governance processes for operational cost decisions, engaging regularly with internal stakeholders and government colleagues.
• Provide clear, strategic advice to senior leaders on operational cost risks, assumptions and long‑term value.

Qualifications

• Strong ability to interpret and commission complex commercial or economic analysis in major project or public sector environments.
• Knowledge of operational cost baselines, governance frameworks and strategic planning.
• Skilled at identifying gaps in processes and developing practical solutions.
• Confident communicator able to influence stakeholders and present complex issues clearly.
• Collaborative, proactive, and motivated by contributing to large‑scale national programmes.