Operations Manager

Recruitment Rebellion; City Of London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A growing financial planning firm in London seeks an Operations Manager to enhance team coordination and ensure smooth operations. This hybrid role offers a salary of £45,000 - £60,000 and requires expertise in managing workflows, client onboarding, and supporting senior professionals. If you're calm, organized, and looking for a leadership role, this position provides a supportive environment to make a significant impact.

Benefits

Competitive salary

Hybrid working model

Key leadership role

Long-term stability

Supportive management

Qualifications

• Experience as an Executive Assistant, Team Coordinator, or Office Manager.
• Strong background in professional services, banking, legal, or insurance.
• Ability to manage workflows and internal deadlines.

Responsibilities

• Run weekly team meetings and track actions.
• Oversee client onboarding and ensure documentation is compliant.
• Support the Managing Director in filtering operational noise.

Skills

Organizational skills

Excellent communication

Team coordination

Proactivity

Detail-oriented

Tools

Xplan

Mailchimp

Job description

Operations Manager

Location: London (Hybrid 2-3 days in theoffice)
Salary: £45,000 -£60,000

Be the operational backbone of a growing boutique financial planning firm.

Are you the calm, organised and experienced operations professional who can be the steady centre of our business?

Do you already work as an Operations Manager or are you a highly regarded PA/EA ready for a senior operational position?

This is your opportunity to join Just Us Financial Solutions, a respected, well-established financial planning and mortgage advice firm based in the City of London. We support time-poor professionals, business owners and senior City clients and we pride ourselves on combining traditional service with modern efficiency.

As we continue to scale, we're looking for an Operations Manager who wants to take ownership, shape how the firm runs, and enjoy a long-term, stable role in a high-quality environment. We're looking for someone calm, steady, professional, and competent. If this sounds like you, please apply!

What you'll be doing

Operational Rhythm & Team Coordination

• Running weekly team meetings and tracking actions.
• Managing workflows, workloads, and internal deadlines.
• Supporting staff with development, exams, and progression.
• Keeping the team focused, steady and moving in the right direction.

Client Journey & Experience

• Overseeing client onboarding from first booking to completed advice.
• Ensuring documentation is accurate and compliant.
• Managing annual review cycles and service standards.
• Liaising with clients professionally and warmly when needed.

Compliance Support (coordination only)

• Pre-file checks and case preparation.
• Managing submissions and Worksmart tasks.
• Updating templates and documentation.
• Liaising with the Quilter Relationship Manager.

Business Infrastructure & Systems

• Maintaining systems: Xplan, calendars, Mailchimp, internal tools.
• Updating SOPs, processes, and firm-wide documents.
• Supporting branding/operational projects for the 2026 relaunch.
• Managing suppliers, subscriptions, and office operations.

Supporting the MD & Protecting the Business

• Filtering operational noise before it reaches the MD.
• Handling provider queries, document chasing and bottlenecks.
• Ensuring the team stays organised, calm, and productive.
• Helping the business scale smoothly during ongoing growth.

What were looking for

• Executive Assistant or Team Coordinator (banking, legal, PE, insurance).
• Office Manager in professional services.
• Operations/Admin Manager in an IFA or wealth firm.
• Paraplanner/admin who prefers structure over client work.
• Pensions or insurance operations.

You'll thrive here if you are:

• Calm, composed and unflappable.
• Highly organised and detail-driven.
• Warm but firm, with excellent communication.
• Comfortable guiding a team rhythm without micromanaging.
• Naturally proactive you see what needs doing and just do it.
• Proud of running a tight, well-structured operation.
• Confident working with senior City professionals.
• Reliable, consistent, and genuinely pleasant to work with.

Whats in it for you?

• £45,000 -£60,000 salary.
• Hybrid working 2- 3 days per week in the City office.
• A key leadership role with real influence.
• A grown-up environment built on trust, professionalism, and high standards.
• Long-term stability this is a role to settle into.
• Supportive MD who values calm, clarity and excellence.
• Opportunity to shape how the firm operates as we grow.

Apply now!

We're partnering with Recruitment Rebellion Limited to fill this role. Applications are open for up to 30 days but may close early if a suitable candidate is found.

Our process is fair and inclusive. If you need adjustments, let us know. Only shortlisted candidates will be contacted.

To improve your chances, ensure you meet the criteria, have the right to work in the UK, and submit a clear, tailored CV showcasing your relevant experience.