Operations Manager

TipTopJob; City Of London; On-site; GBP 50,000 - 62,000; Full time

Job summary

A leading restaurant group in London is seeking an Operations Manager to oversee six sites. The ideal candidate will have solid experience in quality casual dining and a proven ability to lead teams through change. Key responsibilities include enhancing guest experiences and mentoring staff. This role offers a competitive package of up to GBP 62,000 plus bonuses.

Benefits

Bonus

Travel opportunities

Qualifications

• Solid experience in quality casual dining with a track record of leading through change.
• Confident in managing both numbers and people, hands-on and commercially sharp.

Responsibilities

• Oversee around six sites, reporting to the Operations Director.
• Focus on people, sales, and delivering an exceptional guest experience.
• Coach and mentor teams to reach their potential while driving standards.

Skills

Multi-site management

Team development

Commercial acumen

Job description

Overview

Location: London

Package: Up to GBP 62,000 + Bonus + Travel

A brilliant opportunity to join one of the UK's best-known restaurant groups as they continue to grow and refine their offer.

Responsibilities

• As Operations Manager, you will look after around six sites, reporting directly to the Operations Director. You will take ownership of performance across your region, focusing on people, sales and delivering an exceptional guest experience every time.
• You will be working with a strong brand that is performing well but still has room to grow. The focus will be on developing teams, fine-tuning service standards, and bringing fresh energy to the guest experience.
• This group emphasises internal development, so you will be coaching and mentoring your teams to help them reach their potential while driving standards and commercial results.

What Theyre Looking For

• Solid multi-site experience in quality casual dining, with a track record of leading through change and getting the best out of people.
• You will be confident managing both numbers and people: hands-on, positive, and commercially sharp.

The Goal

To raise the bar on service, evolve the brand, and continue delivering great hospitality at scale.

Next Steps

If you’re passionate about people, love building strong teams, and want to be part of a forward-thinking group, this could be a great next move.