Operations Manager

THE CROWD; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading architecture practice in London is seeking an Operations Manager to ensure seamless day-to-day operations. The ideal candidate will manage strategy, facilities, compliance, recruitment, and health and safety, fostering a positive studio culture. This role offers an inspiring work environment, regular social events, and opportunities for professional growth.

Benefits

Inspiring work environment

Regular social events

Exposure across all operational aspects

Qualifications

• Experience overseeing facilities management and health and safety.
• History of leading performance reviews and team collaboration.
• Ability to handle multiple tasks and set priorities effectively.

Responsibilities

• Collaborate with senior management on strategic goals.
• Oversee facilities management and recruitment activities.
• Organise social events to foster a positive studio environment.

Skills

Previous relevant experience in architecture or design fields

Experience working with external auditors for ISO compliance

Proficient in Microsoft Office and Adobe

Strong writing and verbal communication abilities

Keen attention to detail

Exceptional organisational skills

Experience with facilities management and health and safety

Positive and collaborative approach

Maintains poise and professionalism

Committed to discretion and integrity

Tools

Microsoft Office

Adobe

Job description

About The Role

The Crowd are partnering with a large, prestigious and in-demand architecture practice based in central London, that are seeking an experienced and proactive Operations Manager to join their team on a permanent basis.

Working closely with the senior leadership team, you’ll be responsible for ensuring the seamless day-to-day running of the practice. Your remit will cover strategy, facilities management, ISO compliance, recruitment, health and safety, and nurturing a positive studio culture. The ideal candidate will be a confident and adaptable leader with proven experience managing studio operations. You’ll bring strong organisational skills, a hands-on approach, and a track record of success across facilities, events, ISO processes, and operational efficiency.

This is a fantastic opportunity for a personable and experienced professional to take ownership of a key role within a creative, collaborative, and social team. The practice offers an inspiring work environment, regular social events, and excellent exposure across all aspects of running a thriving architecture practice.

Key Responsibilities

• Collaborate with the senior management team across strategic goals and policy compliance (such as ISO)
• Lead annual performance and salary reviews
• Oversee facilities management for the studio
• Guide recruitment, including job descriptions, offers, and contracts
• Organise social and learning events and foster a positive studio environment
• Collaborate with finance manager on daily finances and budgeting
• Handle office health and safety policies and procedures
• Oversee IT strategy and work with consultants for GDPR compliance
• Maintain business continuity plans
• Coordinate annual client feedback

Key Skills/Requirements

• Previous relevant experience in architecture or design fields
• Experience working with external auditors to ensure compliance with ISO standards is essential.
• Proficient in Microsoft Office and Adobe
• Strong writing and verbal communication abilities
• Keen attention to detail and exceptional organisational skills
• Skilled in juggling multiple tasks and setting priorities effectively
• Experience with facilities management and health and safety
• Positive and collaborative approach to team leadership and studio culture
• Maintains poise and professionalism in all circumstances
• Committed to upholding discretion and integrity

To apply for this position please click on the apply button to attach your resume (and portfolio for design positions).

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