Operations Manager

Mitie Cleaning & Hygiene Services; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading facilities management company is looking for an Operations Manager in Edinburgh. You will oversee the day-to-day operations of grounds maintenance and winter services, leading a team while ensuring operational excellence and budget performance. Strong experience in landscaping and leadership skills are essential. The role offers competitive benefits including annual leave, bonuses, and professional development opportunities.

Benefits

33 days annual leave including bank holidays

Annual bonus and Winter incentive schemes

Life assurance

Pension scheme

EV company vehicle

Opportunities for growth

Discounts through MiDeals

Financial wellbeing assistance

Flexible lifestyle benefits

Cycle-to-work scheme

Life cover up to four times salary

Enhanced pension contributions

Recognition with cash prizes

Qualifications

• Experience in the horticultural/landscaping industry.
• Previous management experience is required.
• Ability to undertake budget setting and demonstrate financial management.
• Excellent understanding of operational IT systems.

Responsibilities

• Manage day-to-day operations in Grounds Maintenance.
• Lead grounds maintenance teams and Contracts Managers.
• Maximize operational and financial performance.
• Strive to improve efficiency in resource utilization.

Skills

Leadership

Customer service

Financial management

Horticultural industry experience

Health and Safety knowledge

Tools

Operational IT systems

Job description

Better places, thriving communities.

Come join us, we are no ordinary company!

We are seeking an energetic and valued contributor to manage and develop our Central, Eastern and Highlands regions! Mitie Landscapes has a new opportunity for an Operations Manager to join our team at the UK’s leading FM company. You will have full responsibility for the day to day operations in Grounds Maintenance and winter services and projects within your operating regions. Agile, flexible working is critical to the continuing success of the Landscapes business, the ability to embed performance excellence through an operating model which supports operational seasonal peaks and out of hours customer support is critical. Reporting to the Head of Operations, you will lead your grounds maintenance teams as well as Contracts Managers, ensuring that they deliver the exceptional every day.

You Will Be Responsible For

• Constantly striving to improve efficiency and utilisation of resources.
• Working to ensure you maximise operational and financial performance to ensure budgets are achieved/exceeded.
• Managing and developing a professional and effective operational team.
• To constantly strive to improve efficiency and utilisation of resources.
• Ensure the highest level of commitment, awareness and results on QHSE issues.
• Ensure the highest level of commitment to people management and development.
• You will need to be able to demonstrate excellent customer service.

What We Are Looking For

• You must have experience in the horticultural/landscaping industry.
• Previous Management Experience Is Required.
• Able to undertake budget setting and demonstrate appropriate financial management.
• An excellent understanding of operational IT systems.
• Can demonstrate knowledge and understanding of Health, Safety, Environment and Quality systems and the management of safe systems of work associated with the role and work environment.
• Able to represent Mitie effectively at both internal and external meetings.
• Able to lead, motivate and manage a team effectively.
• Seeks out and takes opportunities to learn new skills as part of personal professional development.
• Leads by example in all role activities.

In Return We Offer

• 33 days annual leave including bank holidays
• Annual bonus and Winter incentive schemes
• Life assurance
• Pension scheme
• EV company vehicle
• Opportunities to progress and grow within the UK’s leading FM Company
• Discount through MiDeals to over 850 high street retailers
• Our market‑leading offering provides you with benefits that suit your lifestyle.
• A virtual GP on hand for you and members of your household.
• Financial wellbeing assistance through our Salary Finance scheme.
• Flexible lifestyle benefits platform, Choices.
• Access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform.
• Cycle‑to‑work scheme.
• Life cover of up to four times your salary.
• Enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.
• Mitie Stars recognition with cash prizes and chance to win top prize of £10,000.
• Diverse training and development avenues via learning resources.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shradha Singh at [e-mail].

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?